E-commerce Administrator

CANTIK GOLD SDN BHD; Johor Bahru; On-site; MYR 27,000 - 36,000; Full time

Benefits offered by this job

On-the-job training provided

Career growth opportunities

Friendly and supportive work环境

EPF & SOCSO contributions

Annual leave & medical leave

Public holidays observed

Job summary

CANTIK GOLD SDN BHD is seeking a proactive E-commerce Admin to join our team in Malaysia. You will manage customer service, order fulfillment, and back-end operations across our e-commerce and social media platforms, while supporting our live-selling sessions and gold product handling procedures.

Working hours are 8:00 AM – 6:00 PM, five days a week. The role calls for strong communication, organization, and the ability to multitask in a fast-paced retail tech environment; training on gold

Qualifications

• Prior experience in e-commerce, retail, or customer service preferred.
• Familiarity with TikTok Shop, WhatsApp Business, or similar e-commerce platforms
• Basic understanding of gold/jewelry handling procedures
• Comfortable working in a fast-paced, live-selling environment
• Organized, detail-oriented, and able to multitask
• Good communication skills

Responsibilities

• Handle customer service inquiries via WhatsApp, TikTok, and other e-commerce platforms
• Pack and prepare parcels for delivery
• Manage gold purchase procedures, including weighing and tagging processes
• Assist the live host during live-selling sessions
• Manage inventory levels and stock accuracy
• Update e-commerce platform back-end operations, including stock quantity, pricing, product images, and videos

Skills

Customer service

Communication skills

Organized

Detail-oriented

Multitasking

Tools

TikTok Shop

WhatsApp Business

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

-Prior experience in e-commerce, retail, or customer service preferred

-Familiarity with TikTok Shop, WhatsApp Business, or similar e-commerce platforms

-Basic understanding of gold/jewelry handling procedures is an advantage (training provided if needed)

-Comfortable working in a fast-paced, live-selling environment

-Organized, detail-oriented, and able to multitask

Job Description:

We are looking for a proactive and detail-oriented E-commerce Admin to join our team. The ideal candidate will manage customer service, order fulfillment, and back-end operations across our e-commerce and social media platforms, while also supporting our live-selling operations and gold product handling procedures.

Working Hours: 8:00 AM – 6:00 PM

Working Days: 5 days/week

Requirement

-Prior experience in e-commerce, retail, or customer service preferred

-Familiarity with TikTok Shop, WhatsApp Business, or similar e-commerce platforms

-Basic understanding of gold/jewelry handling procedures is an advantage (training provided if needed)

-Comfortable working in a fast-paced, live-selling environment

-Organized, detail-oriented, and able to multitask

-Good communication skills

Job Description:

We are looking for a proactive and detail-oriented E-commerce Admin to join our team. The ideal candidate will manage customer service, order fulfillment, and back-end operations across our e-commerce and social media platforms, while also supporting our live-selling operations and gold product handling procedures.

Working Hours: 8:00 AM – 6:00 PM

Working Days: 5 days/week

Responsibility

-Handle customer service inquiries via WhatsApp, TikTok, and other e-commerce platforms

-Pack and prepare parcels for delivery

-Manage gold purchase procedures, including weighing and tagging processes

-Assist the live host during live-selling sessions

-Manage inventory levels and stock accuracy

-Update e-commerce platform back-end operations, including stock quantity, pricing, product images, and videos

Benefits

• -EPF & SOCSO contributions
• -Annual leave & medical leave
• -Public holidays observed
• -On-the-job training provided
• -Career growth opportunities within the company
• -Friendly and supportive work environment