Dynamics 365 CRM Specialist – Build & Integrate Solutions

half the sky; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Benefits offered by this job

Flexi-leave allowance

Annual well-being allowance

Extensive certifications and training hours

Job summary

A leading technology firm in Kuala Lumpur is seeking a CRM Technical Developer to support delivery teams in planning, analysis, design, and testing of CRM solutions. The ideal candidate should have at least 3 years of experience with Microsoft Dynamics 365 CRM, strong client management skills, and a passion for resolving customer issues. This role emphasizes collaboration within a global team and includes opportunities for professional development and well-being initiatives.

Qualifications

• 3+ years of experience with Microsoft Dynamics 365 CRM Online/On-Premise.
• Experience in developing reports and dashboards using PowerBI.
• Strong client management skills with a focus on action plans.

Responsibilities

• Assist across all phases of Avanade projects.
• Design and implement CRM solutions.
• Support design of conceptual architecture.

Skills

Microsoft Dynamics CRM

Problem-solving

Client management

Consulting experience

Education

Bachelor's degree in a relevant field

Tools

PowerBI

SQL

DevOps tools

Job description

A leading technology firm in Kuala Lumpur is seeking a CRM Technical Developer to support delivery teams in planning, analysis, design, and testing of CRM solutions. The ideal candidate should have at least 3 years of experience with Microsoft Dynamics 365 CRM, strong client management skills, and a passion for resolving customer issues. This role emphasizes collaboration within a global team and includes opportunities for professional development and well-being initiatives.