Driver Onboarding & Compliance Specialist

Lalamove; Kuala Lumpur; On-site; MYR 44,640 - 66,960; Full time

Job summary

Lalamove is seeking a Driver Operations Associate in Kuala Lumpur to onboard new drivers, conduct background checks and provide proactive support during the onboarding process. You will maintain accurate records and ensure onboarding activities comply with local regulations.

Ideal candidates are detail-oriented, work well independently in a fast-paced setting and are tech-savvy with strong communication skills. Immediate hiring available to join the team.

Qualifications

• Detail-oriented with a strong commitment to accuracy.
• Ability to work independently and collaboratively in a fast-paced environment.
• Problem-solving mindset with the ability to handle difficult situations calmly and efficiently.

Responsibilities

• Application Review: Assess driver applications, ensuring documents are accurate and complete.
• Background Checks: Conduct background checks and ensure compliance with legal and company standards.
• Support and Communication: Act as the primary contact for new drivers during onboarding via phone, email or chat.
• Documentation and Reporting: Maintain accurate records of onboarding activities and driver documentation.
• Compliance: Ensure onboarding activities comply with local regulations and company policies.
• Feedback and Improvement: Collect and analyze feedback to improve the onboarding process.

Skills

Detail-oriented

Independent worker

Problem-solving

Tech-savvy

Immediate availability

Job description

Lalamove is seeking a Driver Operations Associate in Kuala Lumpur to onboard new drivers, conduct background checks and provide proactive support during the onboarding process. You will maintain accurate records and ensure onboarding activities comply with local regulations.

Ideal candidates are detail-oriented, work well independently in a fast-paced setting and are tech-savvy with strong communication skills. Immediate hiring available to join the team.