Document Controller

Air Products Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Air Products Malaysia Sdn Bhd is seeking a Document Controller to support OpenText EDMS for plant and project documentation. You will work with global teams, manage document publishing, and ensure compliance with global procedures.

The role requires 1-2 years in document control, a degree in Business Management, and Mandarin fluency. Some night meetings and flexible hours are expected, with strong attention to detail and communication skills.

Qualifications

• Bachelor's degree in Business Management and/or relevant degree.
• 1-2 years relevant experience as Document Controller in Manufacturing/Shared Services advantageous.
• Fluent in spoken & written Mandarin to support global market including China.
• Able to work flexible hours and handle multiple tasks with attention to detail.

Responsibilities

• Administer and maintain documents in OpenText repository.
• Perform document uploading, revision control, and publishing in OpenText.
• Support document handover processes from projects to Operations.
• Export documents, analyze metadata, and create pivot reports in Excel.
• Manage user permissions and security as a Super User for OpenText.
• Align processes with Global procedures and SOPs.
• Identify improvements in the Document Management System.

Skills

Mandarin (fluent)

Attention to detail

Communication skills

Time management

Independent & team player

Education

Bachelor's degree in Business Management or related

Tools

OpenText

SAP

Microsoft Office 365

Job description

Air Products is a global Fortune 500 industrial gases company with operations in more than 50 countries. Our Global Business Services team in Kuala Lumpur supports regional and global business operations through finance, procurement, supply chain, document control, and other key functions. We are committed to employee development, continuous improvement and building long-term careers in an inclusive and collaborative environment.

About the role

Responsible for the OpenText application's support to store plant documentation and Engineering Project Documentation particularly in Electronic Document Management System (EDMS). Reporting directly to the Manager CMD Asia and Global Documentation, your key responsibility is to ensure timely support provided to OpenText EDMS stakeholders globally including Engineering team, Operations team, OpenText EDMS power users and others. You will support global regions including Europe, Americas, Asia, MEET and India, and will work with Operations and Project Delivery Organization (PDO) teams.

Key responsibilities

Administer and Maintain documents in the OpenText repository. Perform repeatable tasks like Document Uploading, Document Revision control, Document Publishing in OpenText.

Execute Document Handover process supporting the Regional Operations teams. Support all activities for document handover process from projects to Operations.

Perform transactional activities like export of documents, analyze attributes/metadata clean-up, extract reports in excel (pivot/graphs etc.)

Assign/Grant permissions to users in OpenText, manage security levels, and act as a Super User for the OpenText application for the assigned region.

Ensure full alignment of the overall document management process with the Global procedures and job-aids.

Identify opportunities for process improvements in the Document Management System and work with Global Administrator(s) and Regional Power Users to implement the same.

Comply to the Service Level Agreement (SLA) established within the team & KPI set during beginning of every fiscal year

Any ad-hoc duties that assigned by superior as deemed necessary.

About you

Bachelor's degree in Business Management and/or relevant degree.

1-2 years relevant experience as Document Controller in Manufacturing industry. Experience under shared services organization will be an advantage

Fluent in spoken & written Mandarin to support Global market including China.

Ability to work flexible hours when required (minimal but occasional night meetings). Replacement leave will be provided for Malaysia public holidays. Team backup support provided during important festive holiday.

Attentive to detail, prioritization and having self-initiative and being able to work independently as well as a part of a team

Possess good communication skills and time management skills

Knowledge of document control management preferred

Good working knowledge of Microsoft Office 365 Applications; Experience of enterprise applications such as SAP and/or OpenText documentation systems is an additional advantage

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.

Reimagine What’s Possible

Air Products (NYSE:APD) is a world-leading Industrial Gases company celebrating 75 years of operation. The company’s core Industrial Gases business provides atmospheric and process gases and related equipment to manufacturing markets, including refining and petrochemical, metals, electronics, and food and beverage. Air Products is also the world’s leading supplier of liquefied natural gas process technology and equipment. The company’s Performance Materials Division serves the polyurethanes, cleaning and coatings, and adhesives industries.

The company had fiscal 2015 sales of $9.9 billion and has a current market capitalization of approximately $30 billion. Approximately 17,000 employees in 50 countries strive to make Air Products the world’s safest and best performing Industrial Gases company, providing sustainable offerings and excellent service to all customers.

Air Products (NYSE:APD) is a world-leading Industrial Gases company celebrating 75 years of operation. The company’s core Industrial Gases business provides atmospheric and process gases and related equipment to manufacturing markets, including refining and petrochemical, metals, electronics, and food and beverage. Air Products is also the world’s leading supplier of liquefied natural gas process technology and equipment. The company’s Performance Materials Division serves the polyurethanes, cleaning and coatings, and adhesives industries.

The company had fiscal 2015 sales of $9.9 billion and has a current market capitalization of approximately $30 billion. Approximately 17,000 employees in 50 countries strive to make Air Products the world’s safest and best performing Industrial Gases company, providing sustainable offerings and excellent service to all customers.

What can I earn as a Document Controller