Distribution Operations Manager JBDC

GN ReSound (Malaysia) Sdn Bhd; Kulai; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Health & wellbeing initiatives

Professional development opportunities

Training programs for career growth

Job summary

GN ReSound (Malaysia) Sdn Bhd is seeking a experienced Logistics and Supply Chain professional to manage inbound, order management, pre-pack or repair, and distribution functions while optimizing costs and service levels. You will collaborate with Production, Customer Service, Planning and customers to deliver reliable results.

Responsibilities include warehouse operations, inventory accuracy, resource planning, and ensuring compliance with ISO13485:2016 and ISO 45001:2018 standards; leadership

Qualifications

• 5-7 years in manufacturing, logistics, warehouse, shipping or customer service activities.
• Supply Chain Management knowledge is essential.
• 3-5 years of management/supervisor experience.
• Proficient in inventory management and raw material planning.
• Proactive with strong communication.
• Strong written and spoken English skills.
• Results-oriented, self-motivated, highly organized.
• Strong computer skills; ERP and MS Office.

Responsibilities

• Manage warehouse, customs, and logistics operations professionally.
• Coordinate shipping, scheduling, and inter-department communications for smooth deliveries.
• Monitor inventory and movement across locations; ensure accuracy via cycle counts.
• Plan and allocate resources; review plans periodically.
• Optimize layout and space utilization.
• Maintain tools, facilities, buildings and equipment.
• Ensure licenses and compliance with business requirements.
• Prepare monthly reports and meet deadlines.
• Monitor shipment performance to meet requirements.
• Address problematic shipments and take corrective actions.
• Supervise freight forwarders; conduct periodic reviews.
• Ensure ISO13485:2016 and related quality standards are met.
• Develop teams; conduct regular meetings and provide training and coaching.
• Investigate improvement plans for systems, operations, and cost efficiency.
• Troubleshoot operational problems and implement effective solutions.
• Prepare summaries, reports, budgets, and presentations.
• Ensure ISO 45001:2018 HSE procedures are implemented and followed.
• Assist in annual budget preparation and adherence.
• Handle other tasks as assigned by supervisor.

Skills

Supply chain management

Inventory management

Raw material planning

Leadership / people management

Communication skills

English proficiency

Organizational skills

ERP systems

Microsoft Office

CI tools

Education

Bachelor's degree preferred

High School Diploma or equivalent

Tools

ERP systems

Microsoft Office Suite

CI tools

Job description

What we offer

We committed in providing a rewarding work environment where our employees can grow and succeed. We offer competitive remuneration commensurate with your experience and qualifications. Our benefits package includes

• health and wellbeing initiatives
• professional development opportunities
• training programs to support your career progression

About the role

Responsible for the Inbound, Order management, pre-pack or repair, Logistics, warehousing, inventory, and distribution functions providing service levels that meet or exceed customer expectations at the lowest reasonable cost. Supports a collaborative team environment; carries out the accountabilities via the teams and coordinators. Works closely with the entire Supply Chain Team – Production, Customer Service, Planning and Customers - to optimize results.

Key responsibilities

• Manage the warehouse, custom affairs & logistics operations of the company professionally
• Manage shipping, scheduling, and communications with related departments to ensure smooth operations and deliveries of goods
• Manage and monitor inventory and its movement in various locations including warehouse, distribution center & 3rd party warehouse; maintain high accuracy through cycle counts
• Plan and allocate resources in relation to operation requirements; review resource plans periodically
• Set up layout and utilize space effectively
• Ensure proper maintenance of tools, facilities, building and equipment
• Ensure business and custom licenses are active and meet business requirements
• Ensure accuracy of monthly reports and submit before deadline
• Monitor shipment performance and ensure they meet requirements set by management & customers
• Track and tackle problematic shipments
• Monitor the performance of the freight forwarders and conduct periodic meetings with each of them.
• Ensure quality management systems requirements such as ISO13485:2016 and related are met and adhered to.
• Team & people development. Conduct regular meetings within the department for better understanding for each other. Provide necessary training, coaching, direction and supports to build the skills and behavior for the team.
• To investigate, consider and evaluate improvement plans of the system, operations and efficient cost management for the company.
• To troubleshoot operational problems and provide efficient solution or effective countermeasure.
• Preparation of summaries, reports, annual budget and presentations.
• Ensure implementation and adherence ISO 45001:2018 Health, Safety & Environmental (HSE) procedures by applying to areas of responsibility.
• To prepare, review and adhere to the annual budget
• Other tasks assigned by the superior.

About you

• Minimum of High School Diploma and/or equivalent; Bachelor's Degree highly preferred
• 5 to 7 years' experience in manufacturing, logistics, warehouse, shipping, and customer service-related activities
• Supply Chain Management knowledge
• 3 to 5 years of management/supervisor experience
• Demonstrated proficiency in inventory management and raw material planning
• Proactive and good communications skills
• Good written and spoken English skills
• Results focused, self-motivated and highly organized
• Strong computer skills; ERP systems and Microsoft Office Suite
• Experienced in CI tools

GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technologies that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

GN was founded more than 155 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with our unique expertise and the broadest portfolio of products and services in our history – bringing people closer to what is important to them.

GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technologies that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

GN was founded more than 155 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with our unique expertise and the broadest portfolio of products and services in our history – bringing people closer to what is important to them.