Director of Business Development & Operations

Only World Group; George Town; On-site; MYR 180,000 - 300,000; Full time

Job summary

Tower Club in Penang seeks a Director of Business Development & Operations to lead a cohesive growth strategy, build corporate partnerships, expand premium memberships, and drive new revenue opportunities. You will align sales, hospitality, and club operations, lead a high‑performing team, coordinate with marketing, finance and operations, and report progress to senior management.

A strong network in Malaysia’s corporate community and a track record in luxury hospitality or premium clubs are

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Business Management, Hospitality Management, Marketing, or a related field.
• Proven track record in business development, operations management, hospitality, private clubs, or premium lifestyle ventures.
• Strong established network within corporate and professional communities, preferably in Penang or wider Malaysia.
• Entrepreneurial mindset with a demonstrated ability to build, manage, and scale a new business unit or venue from inception.
• Proven capability to drive sales growth, manage operational setups, and forge strategic partnerships simultaneously.
• Superior leadership, high‑level negotiation, and relationship management skills.
• Experience in luxury hospitality, membership clubs, high‑end events, or premium lifestyle brand management.

Responsibilities

• Develop and execute the overall business development strategy to position Tower Club as a leading private members' club in Penang.
• Identify and secure corporate partnerships, premium memberships, and strategic collaborations with businesses, organizations, and key stakeholders.
• Drive membership acquisition, retention strategies, and new revenue opportunities.
• Establish Tower Club's market presence within the corporate, lifestyle, and hospitality sectors.
• Lead all sales initiatives including corporate memberships, private events, partnerships, and sponsorship opportunities.
• Build and maintain a strong pipeline of prospective members and corporate clients.
• Achieve membership and revenue targets through proactive networking, relationship building, and business outreach.
• Represent Tower Club at networking events, industry engagements, and business forums.

Skills

Business Development

Sales Leadership

Partnerships

Hospitality Management

Networking

Negotiation

Strategic Planning

Education

Diploma/Bachelor's Degree in Business Administration/Management/Hospitality

Job description

Director of Business Development & Operations

Develop and execute the overall business development strategy to position Tower Club as a leading private members' club in Penang.

Identify and secure corporate partnerships, premium memberships, and strategic collaborations with businesses, organizations, and key stakeholders.

Drive membership acquisition, retention strategies, and new revenue opportunities.

Establish Tower Club's market presence within the corporate, lifestyle, and hospitality sectors.

Lead all sales initiatives including corporate memberships, private events, partnerships, and sponsorship opportunities.

Build and maintain a strong pipeline of prospective members and corporate clients.

Achieve membership and revenue targets through proactive networking, relationship building, and business outreach.

Represent Tower Club at networking events, industry engagements, and business forums.

Operations & Club Management

Lead the setup and operational readiness of Tower Club including operational policies, SOPs, and service standards.

Oversee day-to-day club operations to ensure a premium member experience.

Coordinate with internal teams including marketing, F&B, finance, and group operations to support club activities and services.

Manage vendor relationships, service providers, and operational partners.

Brand Development & Member Engagement

Position Tower Club as an exclusive hub for business leaders, entrepreneurs, and professionals.

Curate and host networking events, business forums, and lifestyle experiences to enhance member engagement.

Work closely with the marketing team to develop branding initiatives and promotional strategies.

Leadership & Business Expansion

Build and lead the future Tower Club team as the club grows and expands.

Provide strategic direction for long‑term growth, revenue sustainability, and operational excellence.

Report directly to senior management on business performance, membership growth, and operational milestones.

Job Requirements:

Candidate must possess at least a Diploma or Bachelor's Degree in Business Administration, Business Management, Hospitality Management, Marketing, or a related field.

Proven track record in business development, operations management, hospitality, private clubs, or premium lifestyle ventures.

Strong established network within corporate and professional communities, preferably in Penang or wider Malaysia.

Entrepreneurial mindset with a demonstrated ability to build, manage, and scale a new business unit or venue from inception.

Proven capability to drive sales growth, manage operational setups, and forge strategic partnerships simultaneously.

Superior leadership, high‑level negotiation, and relationship management skills.

Experience in luxury hospitality, membership clubs, high‑end events, or premium lifestyle brand management.

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If you crave new challenges that will keep your enthusiasm at its peak. If you have the mind to inspire others and be inspired, and if you simply enjoy a career that stimulates your excitement, you have come to the right place. ONLY WORLD GROUP owns and operates Malaysia's largest water theme park chain, F&B outlets, various family entertainment attractions and theme park development. We have built an empire of companies that operates in line with our core values - Fun, Food and Good Living. In line with our RAPID expansion, we invite dynamic and ambitious individuals to join us IMMEDIATELY !

History

In 1973, ONLY WORLD GROUP started out as an office equipment and related services provider under the name of World Equipment Sdn Bhd. Over the years, it grew to become a supplier of sophisticated theme park equipments and rides, earning the reputation as the region's top recreational equipment supplier and professional theme park consultant and builder. The OWG business now includes family restaurants, spas, amusement / theme parks and leisure attractions at popular resorts. Growing from strength to strength, the Group is bound to set new trends in the amusement and themeparks, food and beverages, attractions and leisure sectors in Malaysia and around the world.

Product & Services

Inspired by the strong and silent demeanour of the horse, Only World Group has emerged from its humble beginnings to becoming Malaysia's leading amusement and recreation theme park developer. It has been working behind the scenes, silently, in bringing people together and creating fond memories until present. The wealth of the Group's experience has gained them recognition as one of the region's esteemed theme park consultant whose expertise include designing, building and managing operation of parks. Its prowess in this industry has proven with turnkey and contracted projects Resorts World Genting, Universal Studios Singapore, Mines Wonderland, Desa WaterPark and Sunway Lagoon. As the Group embraces the philosophy of "Fun, Food and Good Living", it also make strides in operating and managing F&B and leisure related brands, found in popular resorts and shopping malls. The Group ventures into good living by providing outlets to relax the body and revitalise the mind namely spas and other related activities. As the future beholds, Only World Group will continue to run ahead in affirming our position of being Only the Best in what we do. With our experience, coupled with forward thinking leaders, we will implement the best business strategy and system in exploring new horizons to create more sparks that will excite the world in terms of "Fun, Food and Good Living".

If you crave new challenges that will keep your enthusiasm at its peak. If you have the mind to inspire others and be inspired, and if you simply enjoy a career that stimulates your excitement, you have come to the right place. ONLY WORLD GROUP owns and operates Malaysia's largest water theme park chain, F&B outlets, various family entertainment attractions and theme park development. We have built an empire of companies that operates in line with our core values - Fun, Food and Good Living. In line with our RAPID expansion, we invite dynamic and ambitious individuals to join us IMMEDIATELY !

History

In 1973, ONLY WORLD GROUP started out as an office equipment and related services provider under the name of World Equipment Sdn Bhd. Over the years, it grew to become a supplier of sophisticated theme park equipments and rides, earning the reputation as the region's top recreational equipment supplier and professional theme park consultant and builder. The OWG business now includes family restaurants, spas, amusement / theme parks and leisure attractions at popular resorts. Growing from strength to strength, the Group is bound to set new trends in the amusement and themeparks, food and beverages, attractions and leisure sectors in Malaysia and around the world.

Product & Services

Inspired by the strong and silent demeanour of the horse, Only World Group has emerged from its humble beginnings to becoming Malaysia's leading amusement and recreation theme park developer. It has been working behind the scenes, silently, in bringing people together and creating fond memories until present. The wealth of the Group's experience has gained them recognition as one of the region's esteemed theme park consultant whose expertise include designing, building and managing operation of parks. Its prowess in this industry has proven with turnkey and contracted projects Resorts World Genting, Universal Studios Singapore, Mines Wonderland, Desa WaterPark and Sunway Lagoon. As the Group embraces the philosophy of "Fun, Food and Good Living", it also make strides in operating and managing F&B and leisure related brands, found in popular resorts and shopping malls. The Group ventures into good living by providing outlets to relax the body and revitalise the mind namely spas and other related activities. As the future beholds, Only World Group will continue to run ahead in affirming our position of being Only the Best in what we do. With our experience, coupled with forward thinking leaders, we will implement the best business strategy and system in exploring new horizons to create more sparks that will excite the world in terms of "Fun, Food and Good Living".

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What can I earn as a Business Development Director