Director, CIB Third Party Risk - Controls, Assurance & Transformation

Standard Chartered Bank; Kuala Lumpur; On-site; MYR 350,000 - 600,000; Full time

Job summary

Standard Chartered Bank in Malaysia seeks a Director to shape and deliver the CIB Third Party Risk Management (TPRM) controls, transformation and assurance strategy. This role aligns with the Group TPRM framework and risk priorities, and requires influencing OneTPRM design and implementing the target-state control framework.

You will drive a prevention-led TPRM approach, identify opportunities to simplify and automate controls, and assess regulatory and technology changes affecting the TPRM

Qualifications

• Shape and deliver the CIB TPRM controls, transformation and assurance strategy, aligned to the Group TPRM framework and risk priorities.
• Represent and influence CIB requirements in OneTPRM and target-state control framework changes.
• Drive a prevention-led approach to TPRM by identifying structural weaknesses and addressing root causes.
• Identify opportunities to simplify, standardise and automate controls while staying risk-based and regulatory-aligned.
• Assess regulatory and technology impacts on the TPRM control environment and determine required changes.

Responsibilities

• Provide CIB oversight and challenge of end-to-end TPRM design and implementation across vendor, non-vendor and intragroup arrangements.
• Lead mapping of target-state TPRM controls into CIB processes and drive resolution of gaps and ownership issues.
• Lead readiness for OneTPRM and other material TPRM changes, assessing requirements, impacts, dependencies and risks.
• Establish a structured assurance programme focusing on high-risk areas, including continuity, resilience, onboarding, monitoring and control exceptions.
• Coordinate regulatory, audit and Second Line read across to identify broader weaknesses across businesses, countries, or processes.
• Maintain interfaces with Group TPRM and related risk domains and centres of excellence.

Job description

Director, CIB Third Party Risk - Controls, Assurance & Transformation

Strategy

• Shape and deliver the CIB TPRM controls, transformation and assurance strategy, aligned to the Group TPRM framework, CIB risk priorities and target-state operating model.
• Represent and influence CIB requirements and risk considerations in the design and implementation of OneTPRM, the target-state control framework and related process and operating model changes.
• Drive a prevention led approach to TPRM by identifying structural weaknesses and addressing root causes.
• Identify opportunities to simplify, standardise and automate controls while ensuring changes remain risk-based, sustainable and aligned to regulatory and policy requirements.
• Assess the impact of regulatory, technology and operating model developments on the CIB TPRM control environment and determine the changes required to controls, processes or assurance.

Processes

• Provide CIB oversight and challenge of the end-to-end design and implementation of TPRM processes and controls across vendor, non-vendor and intragroup arrangements.
• Lead the mapping of target-state TPRM controls into relevant CIB processes, identifying control gaps, overlaps, unclear accountabilities and execution dependencies, and drive resolution with the responsible owners.
• Lead CIB readiness for OneTPRM and other material TPRM changes, assessing business requirements, process impacts, implementation dependencies, migration risks, interim arrangements and post-implementation issues.
• Establish a structured thematic assurance programme focused on areas of heightened risk or control concern, including the effectiveness of continuity and exit plans, resilience assurance, onboarding, ongoing monitoring, service performance and control exceptions.
• Coordinate CIB regulatory, audit and Second Line read across, assessing whether findings indicate broader weaknesses across businesses, countries, third-party populations or processes.
• Maintain clear interfaces with Group TPRM, SCM, Risk Assessment and Arrangement Utilities, Centres of Excellence, specialist Risk Domains and Business TPRM Leads.
• Define requirements for control monitoring and management information to identify control deterioration, recurring exceptions and areas requiring management attention.

Standard Chartered Global Business Services forms a critical component, enabling superior customer service by leveraging on scale and efficiency. The centre has evolved from being a cost-effective venture for Standard Chartered Bank to becoming an integral part of its operations and one of its Centres of Excellence.

Established in 2001, it now provides a multitude of services to Standard Chartered Bank which has a 150-year history in some of the world’s most dynamic markets. The centre provides dedicated world-class technology, software and system development, information technology support services, banking operations and customer care capabilities to businesses globally.

It now houses one of the largest software development centres in Malaysia as well as the Bank’s Collective Intelligence and Command Centre, a state-of-the-art facility which provides situational awareness and response capability to Standard Chartered Bank and its subsidiaries using the latest technologies for monitoring and analytics. It has a total workforce of more than 4,300 employees.

Standard Chartered Global Business Services was conferred the ICT Organisation of The Year Award in 2011 by The National ICT Association of Malaysia, making it the first Global Shared Services Centre of an international bank in Malaysia to win the prestigious award. In 2014, Standard Chartered Global Services was awarded the Silver Award for the Employer of Choice category in the Malaysia HR Awards organised by the Malaysian Institute of Human Resource Management.

Standard Chartered Bank’s two other global shared services centres are based in India and China.

Follow Standard Chartered Global Business Services on www.facebook.com/scgbs

Standard Chartered Global Business Services forms a critical component, enabling superior customer service by leveraging on scale and efficiency. The centre has evolved from being a cost-effective venture for Standard Chartered Bank to becoming an integral part of its operations and one of its Centres of Excellence.

Established in 2001, it now provides a multitude of services to Standard Chartered Bank which has a 150-year history in some of the world’s most dynamic markets. The centre provides dedicated world-class technology, software and system development, information technology support services, banking operations and customer care capabilities to businesses globally.

It now houses one of the largest software development centres in Malaysia as well as the Bank’s Collective Intelligence and Command Centre, a state-of-the-art facility which provides situational awareness and response capability to Standard Chartered Bank and its subsidiaries using the latest technologies for monitoring and analytics. It has a total workforce of more than 4,300 employees.

Standard Chartered Global Business Services was conferred the ICT Organisation of The Year Award in 2011 by The National ICT Association of Malaysia, making it the first Global Shared Services Centre of an international bank in Malaysia to win the prestigious award. In 2014, Standard Chartered Global Services was awarded the Silver Award for the Employer of Choice category in the Malaysia HR Awards organised by the Malaysian Institute of Human Resource Management.

Standard Chartered Bank’s two other global shared services centres are based in India and China.

Follow Standard Chartered Global Business Services on www.facebook.com/scgbs