Digital Transformation Trainee — AI Project Support

Menara Maxis

Kuala Lumpur

On-site

MYR 20,000 - 31,000

Full time

5 days ago
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Job summary

Maxis seeks a Protégé Trainee for Digital Transformation Project Support in Kuala Lumpur. You will coordinate AI initiatives, collect business needs and assist in tooling adoption across technical and contact centre teams.

The 12-month programme offers hands-on experience in business analysis and digital transformation. You will help maintain trackers, gather requirements, map processes, test tools, and support budgeting and vendor tracking, with a focus on delivering value to customers and

Qualifications

  • Bachelor’s degree recognised by the Government of Malaysia and CGPA 3.0+.
  • Interest in AI, automation and technology to improve operations.
  • Strong organizational and time management skills with up-to-date documentation.
  • Good written and verbal communication with technical and business teams.
  • Familiarity with process mapping tools is an advantage.

Responsibilities

  • Coordinate projects: maintain trackers, log action items, and prepare weekly updates.
  • Gather stakeholder feedback and translate needs into clear requirements for AI engineering.
  • Map workflows and identify processes for AI automation.
  • Test new AI tools, develop user guides, and coordinate training.
  • Support budget and vendor tracking for software licences and deliverables.

Skills

Project coordination
Business requirements
Process analysis
Testing and adoption
Vendor and budget tracking
Organisational skills
Written and verbal communication

Education

Bachelor’s Degree recognised by Malaysia Government
CGPA 3.0 or above

Tools

Miro
Lucidchart
Microsoft Visio
Excel/Google Sheets
Power BI

Job description

Maxis seeks a Protégé Trainee for Digital Transformation Project Support in Kuala Lumpur. You will coordinate AI initiatives, collect business needs and assist in tooling adoption across technical and contact centre teams.

The 12-month programme offers hands-on experience in business analysis and digital transformation. You will help maintain trackers, gather requirements, map processes, test tools, and support budgeting and vendor tracking, with a focus on delivering value to customers and

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