Internship - AI Transformation

TP; Kuala Lumpur; On-site; MYR 11,000 - 20,000; Full time

Job summary

TP Malaysia is offering an internship in its Transformation team to gain hands-on experience with real projects that enhance how we serve clients worldwide. You’ll support process improvement, map current workflows, analyze data, and explore automation opportunities.

You'll work with Excel/Google Sheets and can leverage Power BI or Python as a bonus while collaborating with operations, quality and IT teams to learn how changes are designed and rolled out.

Qualifications

• Currently studying for a Diploma or Degree in a related field.
• Strong Excel or Google Sheets skills; Power BI or Python are a bonus.
• Curious and analytical, with an interest in process improvement, automation or AI.
• Good communication skills in English and comfortable presenting ideas.

Responsibilities

• Support transformation and process improvement projects across client programmes.
• Map current processes and help spot inefficiencies and chances to automate.
• Collect, clean and analyse operational data, and build simple dashboards and reports.
• Help research automation, AI and digital tools that could improve operations.
• Prepare presentations and project updates for team leads and stakeholders.
• Join workshops with operations, quality and IT teams to learn how changes are designed and rolled out.

Skills

Excel

Google Sheets

Education

Diploma or Degree in Business, Engineering, IT, Data Analytics, Industrial Engineering or related field

Tools

Power BI

Python

Job description

Want to see how a global BPO uses data, automation and AI to work smarter? Join TP Malaysia’s Transformation team as an intern and get hands-on with real projects that improve how we serve clients around the world.

What you’ll do

• Support transformation and process improvement projects across our client programmes
• Map current processes and help spot inefficiencies and chances to automate
• Collect, clean and analyse operational data, and build simple dashboards and reports
• Help research automation, AI and digital tools that could improve operations
• Prepare presentations and project updates for team leads and stakeholders
• Join workshops with operations, quality and IT teams to learn how changes are designed and rolled out

What you’ll bring

• Currently studying for a Diploma or Degree in Business, Engineering, IT, Data Analytics, Industrial Engineering or a related field
• Strong Excel or Google Sheets skills; Power BI, Python or similar tools are a bonus
• Curious and analytical, with an interest in process improvement, automation or AI
• Good communication skills in English and comfortable presenting ideas
• Proactive, organised and willing to learn

What you’ll gain

• Real project experience in a global organisation
• Exposure to Lean, Six Sigma and digital transformation methods
• Mentoring from experienced transformation professionals
• A chance to build your portfolio and professional network

TP is an equal opportunity employer. We welcome applicants of all backgrounds and evaluate every candidate based on skills, potential and willingness to learn, regardless of race, religion, gender, age, disability, marital status or nationality. If you need any accommodation during the recruitment process, just let us know.