Digital Specialist (E-Mail Marketing)

NMQ Digital; Kuala Lumpur; Hybrid; MYR 56,000 - 89,000; Full time

Benefits offered by this job

Hybrid Work Model

Meal Allowance 295 MYR/mo

Transportation Allowance 105 MYR/mo

Private Health Insurance (AIA)

Birthday Time Off

Friends2Work referral program

NMQ Academy access

Mentorship Program

Team environment

Job summary

NMQ Digital is seeking a Digital Specialist in Kuala Lumpur to join a hybrid team focused on email marketing and digital campaigns. You will craft newsletters, manage campaigns, and ensure data-driven delivery for global brands while collaborating across our in-house platforms and clients.

With 2+ years in digital services and knowledge of HTML/CSS, you will optimize performance, coordinate projects, and mentor juniors as needed. NMQ Academy and mentorship programs support continuous growth.

Qualifications

• Two+ years in digital services or marketing.
• Strong English oral and written communication.
• Experience with email marketing and campaigns.
• Familiarity with SFMC and/or Braze is a plus.

Responsibilities

• Create email newsletters and deliver reports using various tools.
• Monitor campaigns and perform regular quality checks on websites.
• Coordinate with clients on planning, creating, editing and publishing content.
• Be the first point of contact or project coordinator for tasks.
• Support complex operational topics with hands-on execution.

Skills

Email marketing

HTML/CSS

Digital marketing

Campaign management

English communication

Data-driven decision making

Education

Vocational / BA / BS or equivalent

Tools

Salesforce Marketing Cloud (SFMC)

Braze

Job description

At NMQ Digital, we orchestrate digital excellence for global brands. We are a Dutch-rooted, fast-growing digital partner to the world's leading multinationals, helping marketing leaders move from fragmented execution to unified orchestration, where strategy, technology, content, and data work in concert toward measurable outcomes.

Our practice spans Traffic Generation, Content Management, E-Mail Marketing, Project Management, Full-Stack Development, Digital Strategy & AI Transformation, Data & Analytics, and UX/UI Content Design, delivered as one cohesive capability, instead of a patchwork of services.

With offices in Amsterdam, Istanbul, Lisbon, Kuala Lumpur, Bogotá, and Portland, our multicultural team turns global complexity into competitive advantage. Different perspectives, languages, and lived experiences are how we hear what others miss and orchestrate what others can't.

We are currently looking for a Digital Specialist with e-mail marketing experience to join our team. The working hour of this role is from 2:00 pm to 10:30 pm Malaysia time.

RESPONSIBILITIES

• Creating e-mail newsletters and delivering reports (with various software)
• Monitoring the campaigns, the information on the websites with regular quality checks
• Communicating with clients on; planning, creating, editing and publishing the source
• Can be the first point of contact or coordinator for any given project/task
• Dealing with increasingly complex operational topics requiring extended hands-on experience
• Using complex data, tools, and technology to perform non-routine tasks;
• Can be the first point of contact/coordinator for small to mid-scale projects
• Guiding juniors for execution if required
• Dealing with complex segment and lead data
• Activation of complex Marketing Automation Campaigns
• Managing one’s own time and reporting accordingly
• Document creation for standard tasks/services
• Adhere to company information security policies and complete required security awareness training

QUALIFICATIONS

• Vocational / BA / BS or equivalent combination of education and experience
• Excellent written and oral communication skills in English (additional languages are a plus)
• Have at least two years of experience in digital services
• Experienced in HTML/CSS, digital campaign and project execution
• Keen interest in internet / web and willingness to specialize in digital marketing
• Strong results oriented and decision making skills
• In-depth understanding of Digital Marketing
• Experience with Salesforce Marketing Cloud (SFMC) and/or Braze is a big plus!

WHAT WE OFFER

• Hybrid Work Model: We continue to prioritize flexibility, boost productivity, and support a balanced work-life environment for our employees!
• Meal Allowance: We provide a meal allowance of 295 MYR per month.
• Transportation Allowance: We provide a transportation allowance of 105 MYR per month.
• Private Health Insurance: We provide private medical insurance through AIA.
• Birthday Time Off: A half-day off is granted on birthdays.
• Referral Program: Our referral program ‘'Friends2Work’ encourages our employees to refer their friends, followed by a cash award once they are hired.
• Self-Improvement: Access to numerous online courses and training in our own in-house training platform, NMQ Academy & access to our exclusive Mentorship Program provided by our brilliant senior peers.
• Team Environment: We allow you to work with global brands together with a fun, diverse, and dynamic team and become a part of a global success story!

By applying to this job advertisement, you accept that you have shared your personal data within the scope of the clarification text we have provided at www.nmqdigital.com

NMQ Digital is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Don't be discouraged if you feel that you don’t fully meet every single one of the requirements for a particular role, there is always room for growth in NMQ!

Should your application be successful, a member of our Talent Acquisition team will make contact with you shortly. If, however, you are not contacted regarding the position you applied for within 30 days, please consider that your application has not been successful for that role.