Digital Sales Executive (Online)

Sleep Dream Empire; Puchong; On-site; MYR 27,000 - 40,000; Full time

Benefits offered by this job

Mentorship Program

Travel Incentives

Future-Proof Skills

Job summary

Sleep Dream Empire in Malaysia is seeking an entry-level Customer Support Associate based in Puchong or able to travel to Puchong Jaya. You will be the first point of contact for online customers via chat and calls and help guide them through the booking process.

No prior experience required; strong communication in BM and English is essential, Mandarin is a bonus. Enjoy mentorship, travel incentives, and a range of employee benefits while learning how a successful e-commerce business operates.

Qualifications

• No prior experience is required.
• Strong communication in BM and English; Mandarin a bonus.
• Self-disciplined and goal-oriented.
• Based in Puchong or willing to travel to Puchong Jaya (own car and ability to drive is a bonus).

Responsibilities

• Act as the first point of contact for online customers via chat and calls.
• Process bookings and ensure a smooth customer buying journey.
• Collaborate with the team on marketing campaigns and social media presence.
• Maintain high customer satisfaction ratings through excellent after-sales support.

Skills

Strong communication BM

Strong communication English

Mandarin bonus

Job description

No prior experience? No problem. We value personality over resume length.

Strong communication skills in BM and English. (Ability to speak Mandarin is a bonus).

Self-disciplined and goal-oriented.

Based in Puchong or willing to travel to Puchong Jaya (own car and has ability to drive is a bonus).

Requirement

• Requirements:

• No prior experience? No problem. We value personality over resume length.

• Strong communication skills in BM and English. (Ability to speak Mandarin is a bonus).

• Self-disciplined and goal-oriented.

• Based in Puchong or willing to travel to Puchong Jaya (own car and has ability to drive is a bonus).

Responsibility

• Key Responsibilities:

• Act as the first point of contact for online customers via chat and calls.

• Process bookings and ensure a smooth customer buying journey.

• Collaborate with the team on marketing campaigns and social media presence.

• Maintain high customer satisfaction ratings through excellent after-sales support.

• Perks & Benefits:

• Mentorship Program: Direct guidance from experienced entrepreneurs.

• Travel Incentives: Hit your targets and see the world on us.

• Future-Proof Skills: Learn how a successful e-commerce business operates from the inside out.

Benefits

• Company Trip
• 5 Working Days
• Staff Discount
• Training Provided
• Performance Bonus
• Allowance Provided
• Flexible Working Hours
• EPF (Employees Provident Fund)
• SOCSO (Social Security Organization)