Digital Banking Support Specialist - Rotational Shifts

CXL Group

Kuala Lumpur

On-site

MYR 25,000 - 30,000

Part time

4 days ago
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Job summary

CXL Group is seeking a Customer Service Executive (General/Digital Banking) to be based at Masjid Jamek. You will handle customer feedback, complaints and enquiries via inbound channels, supporting customers across general and digital banking services.

The role operates on a 24/7 rotating shift schedule, with an initial 6-month contract that is renewable. Salary offered is RM2,500 base plus RM300 allowance, plus overtime as applicable.

Qualifications

  • Handle customer feedback, complaints, and enquiries via inbound channels.

Job description

CXL Group is seeking a Customer Service Executive (General/Digital Banking) to be based at Masjid Jamek. You will handle customer feedback, complaints and enquiries via inbound channels, supporting customers across general and digital banking services.

The role operates on a 24/7 rotating shift schedule, with an initial 6-month contract that is renewable. Salary offered is RM2,500 base plus RM300 allowance, plus overtime as applicable.

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