Digital Advisory Consultant (AI Adoption/ Change Management

Avanade Inc.; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Avanade Inc. in Kuala Lumpur is seeking a senior consultant to lead client engagements and guide strategic design initiatives across CRM, AI, data, and cloud platforms within the Microsoft ecosystem.

You will shape change management, define adoption strategies, mentor teams, and contribute to sales efforts by running discovery workshops and shaping proposals. Strong storytelling and workshop design are essential.

Responsibilities

• Lead client engagements and act as a day-to-day trusted advisor.
• Frame complex problems, guide decision-making, and build client confidence.
• Design and facilitate high-impact workshops (discovery, visioning, prioritisation, co-creation).
• Apply Design Thinking and human-centred design to reimagine digital products, services, and operating models.
• Translate ambiguous challenges into clear strategies, roadmaps, and action plans.
• Develop executive-ready presentations that tell a strong story.
• Shape and sharpen digital products and experiences with architects and engineers across CRM, AI, data, and cloud platforms (Microsoft ecosystem).
• Shape change strategies including stakeholder mapping, communications, and enablement.
• Design adoption approaches that shift behaviour, not just deliver training.
• Lead and mentor consultants, analysts, and designers on engagements.
• Set quality standards for storytelling, workshop design, and client outputs.
• Contribute to practice growth through assets, offerings, and points of view.
• Support sales activities including discovery workshops and proposal shaping.

Job description

What You’ll Do

• Client Leadership & Engagement

  Lead client engagements and act as a day-to-day trusted advisor.

  Confidently engage senior stakeholders, including C-suite and agency leadership.

  Frame complex problems, guide decision-making, and build client confidence.

  Design and facilitate high-impact workshops (discovery, visioning, prioritisation, co-creation).

• Strategy, Design & Problem Solving

  Apply Design Thinking and human-centred design to reimagine digitals products, services, and operating models.

  Translate ambiguous challenges into clear strategies, roadmaps, and action plans.

  Develop compelling, executive-ready presentations that tell a strong story.

  Balance strategic thinking with practical, buildable solutions.

  Shape and sharpen digital products and experiences, working closely with architects and engineers across CRM, AI, data, and cloud platforms with strong exposure to the Microsoft ecosystem (Dynamics 365, Power Platform, Azure OpenAI, Copilot).

• Change Management, Adoption & Impact

  Shape change strategies including stakeholder mapping, communications, and enablement.

  Design adoption approaches that shift behaviour, not just deliver training.

  Partner with delivery teams to ensure solutions land smoothly and stick.

  Measure impact through adoption, usage, and business outcomes.

• Team Leadership

  Lead and mentor consultants, analysts, and designers on engagements.

  Set quality standards for storytelling, workshop design, and client outputs.

  Contribute to practice growth through assets, offerings, and points of view.

  Support sales activities including discovery workshops and proposal shaping.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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