DevOps Engineer

Respond.io; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Flexible working hours

Startup culture and growth focus

Job summary

Respond.io is hiring a DevOps Engineer to own our cloud platform end-to-end, including infrastructure, CI/CD, reliability, security, and cost. You will work closely with backend engineers on a high-throughput messaging platform built on AWS.

You will implement infrastructure provisioning, automation, and SLO/SLI-led reliability improvements in a fast-paced startup environment. Strong Node.js or Python coding, cloud, and security skills are essential.

Qualifications

• > 3+ years of combined software development and DevOps/platform engineering experience, with hands-on production coding in a modern programming language (Node.js or Python preferably).
• > Cloud foundations with hands-on experience in AWS and GCP.
• > Experience implementing DevSecOps practices and IaC, CI/CD pipelines, and monitoring.
• > Experience with databases, search clusters, containers, serverless, and queues; strong debugging skills.
• > Proficiency with designing highly available, scalable solutions and securing networks at multiple layers.
• > Familiar with AI tooling for automation and day-to-day work.

Responsibilities

• Bring tangible impact and influence changes on our platform
• Collaborate with Development teams to provision infrastructure for rapid software delivery
• Troubleshoot production infrastructure across databases, search, containers, serverless, and queues
• Develop internal tooling and automations (Node.js or Python) to improve SDLC and platform ops
• Leverage AI tools to build automations for day-to-day operations
• Work with stakeholders to implement SLOs and SLIs for reliability
• Apply DevSecOps practices including robust backup, DR, and security controls
• Share knowledge and discuss new initiatives with the team
• Collaborate embedded with backend engineering on a high-throughput messaging platform built on AWS

Skills

Node.js

Python

AWS

GCP

DevSecOps

IaC

CI/CD

Monitoring

AI tools

English communication

Team collaboration

Security controls

Tools

OpenSearch

ECS

Lambda

SQS

Job description

Location: Kuala Lumpur, Malaysia

Role: DevOps Engineer

Department: Backend

Role Description

We are hiring a DevOps Engineer for our growing DevOps team that owns respond.io's cloud platform end-to-end: infrastructure, CI/CD, reliability, security, and cost. This is a software-engineering-first DevOps role. Our team builds internal platform tooling, runs deep infrastructure forensics, operates an increasingly AI-augmented workflow and also writes production code. You will work embedded with backend engineering on a high-throughput messaging platform built on AWS.

What You Will Be Doing

• Bring tangible impact and influence new changes on our platform
• Collaborate with our Development teams to provision infrastructure so they can focus on delivering quality software
• Troubleshoot and resolve production infrastructure issues across databases, search, containers, serverless, and messaging queues
• Develop internal tooling and automations (using Node.js or Python) to improve our SDLC and platform operations
• Leverage AI tools and build AI automations to improve day-to-day operations
• Collaborate with stakeholders to implement SLOs, SLIs, and improve system reliability
• Apply DevSecOps practices and ensure robust backup, disaster recovery, and security controls are in place
• Share knowledge and discuss new initiatives with your team members

Qualifications

• 3+ years of combined software development and DevOps/platform engineering experience, with hands‑on production coding in a modern programming language (Node.js or Python preferably)
• Solid cloud foundations with hands‑on experience in AWS and GCP
• Experience in implementing DevSecOps practices
• Experience with Infrastructure-as-Code, setting up CI/CD pipelines and monitoring
• Strong troubleshooting and debugging skills for infrastructure at scale: databases, search clusters, containers, serverless, and queues (e.g. RDS, OpenSearch, ECS, Lambda, SQS)
• Experience in implementing Layer 7 defense with WAF and Layer 4 with Network Firewall, good understanding of rate limiting and DDoS, and well‑understanding of securing networks at layer 4
• Proficiency in using AI tools (Claude Code, Codex, or ChatGPT) for day‑to‑day work and building AI automations
• Experience with designing and provisioning highly‑available and scalable solutions
• Good communication skills in English with an ability to clearly explain complex ideas verbally and in writing
• Nimble and agile team player with the ability to thrive in a fast‑paced start‑up environment
• Being AWS Certified is a good‑to‑have

What's in it for you

• You will become part of an amazing culture with smart, collaborative teammates who actually care about each other's growth and success.
• You will grow more here than you would anywhere else, that is a promise.
• Virtual events like talent shows, Among Us nights, and online game sessions to keep the fun going, no matter where you are!
• We offer a highly competitive compensation package.
• You’ll receive a mental health allowance to support your health and wellness needs.
• Flexible working environment and working hours that fit your lifestyle, wherever you're based.