DevOps Engineer (Collaboration & Test Platforms)

DHL; Cyberjaya; Hybrid; Confidential; Full time

Benefits offered by this job

Hybrid work arrangements

Medical coverage (outpatient/inpatient

Flexi benefit plan

Public holiday leave days

Free parking

Job summary

DHL IT Services in Cyberjaya, Malaysia, is seeking a DevOps Engineer to configure, deploy and maintain the infrastructure for collaboration and test platforms, focusing on Jira and Confluence Cloud.

You will work with a global team, implement automation, monitor performance, and contribute to cloud migration and security initiatives while growing your skills in a diverse environment.

Qualifications

• Experience with administration of Jira and Confluence Cloud.
• SQL and Java programming experience is a plus.
• Able to work in a multinational environment with strong English communication.

Responsibilities

• User management and permissions for Jira/Confluence.
• Configure and customize Jira/Confluence spaces.
• Monitor performance and apply updates.
• Implement automation to streamline workflows.
• Create dashboards and reports using JQL.
• Support integrations with other tools and applications.
• Develop custom fields and workflows in Confluence.
• Provide training and documentation to users.

Skills

Jira

Confluence

SQL

Java

Automation

Scripting

Tools

qTest

Figma

Apidog

Opentext Quality Center

LoadRunner

Job description

Your IT Future, Delivered

DevOps Engineer – Collaboration & Test Platforms

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services we are accelerating the Group digitalization journey and evolving to become a competitive advantage for DHL Group. We have recently formed Platform Engineering department to enhance our digital solutions and develop compelling & resilient end‑to‑end services. And no matter your level of DevOps Engineer proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #Digitalplatforms #Jira #Confluence #Figma #Apidog #qTest

Grow together

As a DevOps Engineer, you will be at the center of this journey! You will configure, deploy and maintain infrastructure operations of our critical lifecycle and test platforms - mainly Jira and Confluence, but also qTest, Figma, Apidog, Opentext Quality Center or Loadrunner etc., which are serving thousands of engineering and management colleagues within the company. You will work with a team of highly skilled and engaged colleagues in multiple locations, bring new automation ideas to life and find ways how we can continuously bring more resiliency, scalability, and security into our services.

Major responsibilities:

• User Management: Create and manage user accounts and permissions.
• Space Configuration: Set up and customize Jira and Confluence spaces.
• System Administration: Monitor performance, troubleshoot issues, and apply updates.
• Automation: Implement automation rules to streamline workflows.
• Reporting and Dashboards: Create custom dashboards and reports using JQL.
• Plugins support: XRAY, BigPicture, BigTemplate, RichFilters, DrawIO, others
• Integration Management: Integrate Jira and Confluence with other tools and applications.
• Customization: Develop custom fields, workflows, and Confluence templates.
• Feedback and Improvement: Gather user feedback and implement enhancements.
• Platform Management: Oversee upgrades, provide support, and contribute to the further development of our suite of tools.
• Scripting and Task Automation: Utilize bash, shell, Powershell, and Groovy, Javascript, Java for in-house build modules, consumption scripts and task automation.
• Infrastructure Management: Manage the infrastructure, ensuring its stability and efficiency including on‑call support.
• Migration support: Supporting the cloud migration activities.
• Training, Consulting and Documentation: Provide user training, consultancy, requirement collection and process documentation.
• Best Practices: Promote best practices and ensure compliance with policies.

Ready to embark on the journey? Here’s what we are looking for:

As a DevOps Engineer, having strong technical background, experience with administration of Jira and Confluence Cloud, application support and SQL and Java programming is a huge plus.

You have can‑do attitude, open mindset, you are able to work independently, prioritize and organize your tasks. Working in a multinational environment, you can expect cross‑region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in‑office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad‑hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

Great Team

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.