Deputy Head, Operations MIS & Regulatory Reporting

OCBC; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits package

Learning & development opportunities

Community initiatives

Job summary

OCBC Malaysia is seeking a Deputy Head of the Operations MIS Department to lead governance, oversight, and day-to-day management of regulatory reporting across the unit. You will ensure timely submissions, strengthen controls, and drive resilience while developing leaders and managing stakeholder expectations.

You will oversee end-to-end reporting portfolios, coordinate with regulators and internal teams, and lead transformation initiatives to centralise processes and improve data quality,

Qualifications

• Bachelor’s degree in Banking, Finance, Business Administration, Statistics, or a related discipline.
• Minimum 10 years’ experience in banking operations, regulatory reporting, finance or related functions, with prior supervisory experience preferred.
• Strong knowledge of Bank Negara Malaysia (BNM), Securities Commission Malaysia (SC), and other regulatory reporting requirements.
• Good understanding of regulatory reporting processes, operational controls, and risk management principles.
• Proficiency in Microsoft Excel and data analysis techniques; experience with reporting systems, automation tools, or data analytics platforms is an advantage.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, stakeholder management, and presentation skills.
• Ability to work effectively under tight regulatory timelines while maintaining high standards of accuracy and quality.

Responsibilities

• Lead departmental process improvement, automation, digitisation, and data-quality initiatives to reduce manual intervention and improve reporting accuracy, timeliness, scalability, and control effectiveness.
• Oversee regulatory reporting portfolio including Cash Balance of Payments, ROMS, and other reporting streams.
• Ensure compliance with BN Malaysia, SC and internal policies; manage controls and risk.
• Coordinate responses to regulator inquiries, inspections, audits, and compliance assessments.
• Develop leaders, onboard additional reporting activities into Operations MIS, and drive continuous centralisation.

Skills

Analytical thinking

Stakeholder management

Problem solving

Decision making

Education

Bachelor’s Degree in Banking, Finance, Business Administration, Statistics, or a related discipline

Tools

Microsoft Excel

Job description

OCBC Malaysia is seeking a Deputy Head of the Operations MIS Department to lead governance, oversight, and day-to-day management of regulatory reporting across the unit. You will ensure timely submissions, strengthen controls, and drive resilience while developing leaders and managing stakeholder expectations.

You will oversee end-to-end reporting portfolios, coordinate with regulators and internal teams, and lead transformation initiatives to centralise processes and improve data quality,