Deputy Head, KYC

Matrixport; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

BIT seeks a senior KYC/AML leader to head the KYC department, partnering with the Head of KYC and guiding onboarding across business lines. You will manage counterparty due diligence, complete risk assessments, and ensure timely, compliant reviews.

Strong AML knowledge and leadership are essential, with a preference for those versed in crypto and regulatory frameworks. The role calls for mentoring teams, improving processes, and maintaining robust documentation while upholding the highest

Qualifications

• Bachelor’s degree in Law, Finance or Business.
• Minimum 5 years of KYC/AML experience.
• Strong knowledge of AML/CFT regulations.
• Experience with regulatory inspections and audits.
• Interest or experience in virtual assets and blockchain is a plus.

Responsibilities

• Lead the KYC department in partnership with Head of KYC; cover during their absence.
• Mentor and guide client onboarding across all business lines.
• Lead counterparty account openings and periodic reviews across business lines.
• Oversee pre and ongoing due diligence; verify KYC/CDD documents and conduct risk assessments.
• Prepare KYC/CDD files and respond to AML/CFT questionnaires to support onboarding and reviews.
• Identify process gaps, control risks, and drive process improvements.
• Oversee ongoing monitoring, screenings, and periodic client reviews.
• Maintain compliance control lists and documentation; act as Matrixport ambassador.

Skills

Leadership

AML expertise

Analytical

Communication

Problem solving

Education

Bachelor’s degree in Law/Finance/Business

CAMS/ICA certification preferred

Job description

About BIT:

BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group. Headquartered in Singapore and founded in 2019, BIT bridges traditional finance and digital assets through governance-driven financial services and technology.

The firm manages over US$7 billion in assets and facilitates more than US$7 billion in monthly trading volume. BIT offers services including custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA), serving institutional and professional investors globally.

BIT Group entities maintain a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan.

For more information, visit www.bit.com

Why Join Us:

At BIT, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in search of intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem and in building a better product for the next one billion users.

Job Responsibilities:

• Partner with the Head of KYC to lead the KYC department; act as coverage during their absence;
• Serve as the subject matter expert for client onboarding across all business lines, providing guidance and mentorship;
• Act as the subject matter expert and primary liaison for counterparty account openings, periodic reviews/trigger event reviews across all business lines;
• Lead pre and ongoing counterparty due diligence and its periodic refresh cycles; Verify KYC/CDD documents, assess AML/CFT questionnaire completeness, conduct risk assessments, and provide clear recommendations to senior management for approval;
• Prepare comprehensive KYC/CDD files and respond promptly to counterparties' AML/CFT questionnaires to facilitate mutual onboarding/periodic reviews;
• Collaborate with stakeholders to identify process gaps, control risks, and implement process improvement initiatives;
• Take ownership of Counterparty Due Diligence and its periodic refresh cycles;
• Oversee ongoing monitoring activities, including escalated name screening alerts and periodic client reviews;
• Maintain and update compliance control lists, logs, and documentation;
• Act as an ambassador of Matrixport, ensuring professionalism, regulatory compliance, and excellent client experience;
• Support ad-hoc compliance projects and initiatives as required.

Job Requirements:

• Bachelor’s degree in Law, Finance, Business, or related field; advanced degree or professional certifications (e.g., CAMS, ICA) preferred
• Minimum 5 years of KYC/AML experience, with proven leadership or team management experience preferred
• Strong knowledge of AML/CFT regulations and client due diligence processes
• Experience or strong interest in virtual assets and the blockchain industry is a plus
• Demonstrated ability to manage regulatory inspections, audits, and remediation programs
• Excellent analytical, decision-making, and problem-solving skills
• Strong communication and interpersonal skills, with the ability to influence and mentor stakeholders
• Highly self-driven, accountable, and capable of meeting tight deadlines without compromising quality.

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