Head of KYC

BIT Official; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

BIT Group seeks a Head of KYC to lead global client onboarding, name screening and due diligence, ensuring scalable compliance across jurisdictions. You will shape and enhance the KYC framework, work with AML, and manage vendor relationships to maintain robust controls while enabling efficient onboarding.

The role requires strong AML/KYC expertise in digital assets, excellent communication, and proficiency in English and Chinese, with a track record of leading teams and driving compliance

Qualifications

• Bachelor's degree in Law, Accountancy, Business Administration or a related discipline.
• 8+ years of experience in AML/KYC or compliance within a financial institution, fintech or digital asset company.
• Strong understanding of AML/CFT regulations, KYC standards and regulatory expectations across multiple jurisdictions.
• Proven experience managing KYC onboarding and client due diligence processes at scale, preferably in a global or high-growth environment.
• Prior experience in digital assets / cryptocurrency compliance is highly desirable.
• Excellent communication and stakeholder management skills, with the ability to work effectively across cross-functional teams.
• Excellent command of written and spoken English and Chinese is required.

Responsibilities

• Lead and oversee the Group’s KYC function, including client onboarding, periodic reviews, name screening and account maintenance across multiple jurisdictions.
• Support the Head of AML in the development and continuous enhancement of BIT’s KYC framework, policies, and procedures.
• Drive KYC-related compliance initiatives and operational improvements with internal stakeholders.
• Oversee the AML/CFT framework in partnership with the Head of AML and the Monitoring & Investigations team.
• Manage relationships with third-party AML/KYC technology vendors and ensure effective use of compliance systems.
• Monitor regulatory developments and support regulatory engagements, audits and risk assessments.
• Prepare and present KYC metrics, dashboards, and remediation of issues to senior management.
• Provide guidance and training to internal stakeholders on KYC requirements and onboarding standards.

Job description

BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group. Headquartered in Singapore and founded in 2019, BIT bridges traditional finance and digital assets through governance-driven financial services and technology.

The firm manages over US$7 billion in assets and facilitates more than US$7 billion in monthly trading volume. BIT offers services including custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA), serving institutional and professional investors globally.

BIT Group entities maintain a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan.

For more information, visit www.bit.com

Why Join Us:

At BIT, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in search of intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem and in building a better product for the next one billion users.

About the Role:

The Head of KYC at the BIT Group will be responsible for leading and overseeing the Group’s KYC function across its global businesses. Reporting to the Head of AML, this role will drive the effective implementation and continuous enhancement of the Group’s KYC framework, ensuring alignment with evolving regulatory requirements and industry best practices.

The Head of KYC will oversee the Group’s onboarding and KYC fulfilment teams based in Singapore and the Group’s offshore centre of excellence. Working closely with the Head of AML and Group Chief Compliance Officer (CCO), this role will play a key part in strengthening the Group’s client due diligence framework while supporting the business in achieving scalable and efficient onboarding processes.

Partnering closely with internal and external stakeholders, the Head of KYC will act as a trusted advisor on onboarding and KYC matters while supporting the Group’s continued growth in the digital asset industry.

Job Responsibilities:

• Lead and oversee the Group’s KYC function, including client onboarding, periodic reviews, name screening and account maintenance across multiple jurisdictions, ensuring consistent application of KYC standards and operational efficiency.
• Support the Head of AML in the development and continuous enhancement of BIT’s KYC framework, policies, and procedures, ensuring alignment with regulatory requirements and industry best practices.
• Drive KYC-related compliance initiatives and operational improvements, working closely with internal stakeholders across Legal, Operations, Technology, Product, Customer Service and Business teams.
• Oversee the effective execution of the Group’s AML/CFT framework in partnership with the Head of AML and the Monitoring & Investigations team, ensuring appropriate client due diligence and risk management controls.
• Manage relationships with third-party AML/KYC technology vendors (e.g. eKYC, screening and monitoring solutions) and ensure the effective utilisation of compliance systems.
• Monitor regulatory developments and support regulatory engagements, audits, licensing applications, and internal risk assessments relating to KYC matters.
• Prepare and present KYC metrics, dashboards, and management reporting to senior management and drive remediation of identified issues where necessary.
• Provide guidance and training to internal stakeholders on KYC requirements and onboarding standards, while acting as a key point of contact for onboarding-related matters.
• Support ad-hoc compliance initiatives and projects, including audits, regulatory reviews, and enterprise-wide risk assessments (EWRA), as required.

Job Requirements:

• Bachelor’s degree in Law, Accountancy, Business Administration or a related discipline.
• 8+ years of experience in AML/KYC or compliance within a financial institution, fintech or digital asset company.
• Strong understanding of AML/CFT regulations, KYC standards and regulatory expectations across multiple jurisdictions.
• Proven experience managing KYC onboarding and client due diligence processes at scale, preferably in a global or high-growth environment.
• Prior experience in digital assets / cryptocurrency compliance is highly desirable.
• Strong analytical, problem-solving and decision-making capabilities with the ability to operate effectively in a fast-paced and evolving regulatory environment.
• Excellent communication and stakeholder management skills, with the ability to work effectively across cross-functional teams.
• Excellent command of written and spoken English and Chinese is required.