Marketing Operations Executive

Agensi Pekerjaan KELLY OCG Sdn Bhd; Shah Alam; On-site; MYR 90,000 - 150,000; Full time

Job summary

Signify is hiring a detail-oriented Product Marketing Operations professional to join the Marketing & Commercial Excellence team for SEA. The role focuses on product administration (I2NC), ETO processing, forecast management (QxP), and product samples/demo box logistics, pricing management.

The ideal candidate will be process-driven, organized, and capable of handling transactional tasks across product setup, pricing systems, and operational workflows within a fast-paced environment.

Qualifications

• Bachelor's degree in business administration, marketing, or related field.
• 2-3 years' experience in product administration, commercial operations, or pricing operations.
• Hands-on experience with ERP/PRM/pricing tools (SAP, Vistex, CPQ or equivalent).
• Proficiency certification in sales analytics tools such as SAC, C4C, or equivalent.
• Strong Excel skills and attention to detail.
• Good communication and stakeholder management skills.
• Process-oriented mindset in a fast-paced environment.

Responsibilities

• Validate data integrity and accuracy of product master data in SAP across channels.
• Submit and track 12NC activations (PRT) to country teams.
• Manage the PIPO process by auditing SKU records and databases.
• Receive, validate, and submit ETO requests; track approvals and logs.
• Activate ETO 12NCs via PRT and configure pricing.
• Perform monthly/quarterly QxP uploads into pricing tools and fix discrepancies.
• Configure pricing tiers in Vistex and SAP; support CPQ standardization.
• Support NPI ramp-up with sample activation and demo box requests.
• Maintain CLP setup and related lifecycle documentation.
• Follow SOPs and implement process improvements.

Skills

Data analytics

Excel

Stakeholder management

Process optimization

Pricing operations

Product administration

Education

Bachelor's degree in business administration, Marketing, or related field

Tools

SAP

Vistex

CPQ

SAC

Job description

A detail-oriented Product Marketing Operations professional to join the Marketing & Commercial Excellence team for SEA. This hands-on role sits within the Product Marketing Data Operations and focuses on five core domains: product administration (I2NC), ETO processing, forecast management (QxP), and product samples/demo box logistics, pricing management. The ideal candidate is process-driven, organized, and comfortable managing transactional tasks across product setup, pricing systems, and operational workflows.

Key responsibilities

Validate data integrity and completeness of SKU setup prior to activation submission and maintain accurate product master data in SAP across all trade channels and markets.

Submit and track PRT requests for new 12NC activations through to completion, ensuring synchronized product setup with country sales and operations teams.

Manage the full PIPO process - maintain, prune, and audit SKU records and commercial databases to ensure ongoing product master data accuracy.

Receive, validate, and submit ETO requests from country sales teams to the factory for 12NC creation; track approvals, maintain status logs, and elevate overdue items to relevant stakeholders.

Activate approved ETO 12NCs via PRT and configure pricing in the system upon approval, ensuring all steps are completed accurately and on time.

Execute monthly and quarterly QxP uploads into pricing tools, validate data integrity prior to each submission, correct Promotional APO prices as required, and elevate discrepancies to commercial teams.

Configure and maintain pricing tiers in Vistex and SAP — covering List Price, SRP, Customer Net Price, and Promotional Price — based on instructions from Pricing and Commercial teams, and support CPQ quotation standardization tasks.

Support NPI ramp-up by coordinating commercial sample activation and managing demo box requests, including raising sample forms, tracking fulfilment, and liaising with supply chain for timely delivery.

Maintain CLP (product lifecycle positioning) setup and related documentation to ensure accurate lifecycle tracking across the portfolio.

Follow established SOPs across all operational tasks and proactively identify process improvements to increase accuracy, reduce turnaround time, and strengthen cross-functional coordination.

About you

Bachelor's degree in business administration, Marketing, or a related field, providing foundational knowledge in commercial operations and data analysis.

2-3 years' experience in product administration, commercial operations, or pricing operations (company/product master data exposure preferred).

Hands-on experience with ERP/PRM/ pricing tools (SAP, Vistex, CPQ or equivalent).

Proficiency certification in sales analytics tools or platforms such as SAP Analytics Cloud (SAC), C4C, or equivalent is essential to effectively manage reporting and data-driven decision-making processes.

Strong Excel skills and attention to detail.

Good communication and stakeholder management skills.

Process-oriented mindset and ability to work in a fast-paced environment.

About our client - Signify

Through bold discovery and cutting-edge innovation, Signify leads an industry that is vital for the future of our planet: lighting. Through leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond. At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.