Data Center Technician - 24/7 Infra Operations

Amazon Web Services (AWS); Kuala Lumpur; On-site; MYR 33,000 - 61,000; Full time

Job summary

Amazon Data Services Malaysia Sdn. Bhd. seeks a Data Center Operations Technician to oversee hardware lifecycle and on-site maintenance in a large-scale data center. You will handle server rack installation, break-fix, and network troubleshooting, ensuring uptime and reliability for AWS infrastructure.

The role requires 24x7 shift coverage, on-call duties, and adherence to safety and security policies within a dynamic cloud environment.

Qualifications

• Basic networking knowledge including fiber troubleshooting theory.
• Hands-on hardware troubleshooting and server rack maintenance.
• Ability to work in a 24x7 shift environment with on-call duties.

Responsibilities

• Manage on-site hardware lifecycle for IT infrastructure (servers, racks, networking gear).
• Perform server rack installation and hardware break-fix; troubleshoot network issues.
• Respond to trouble tickets, meet SLA targets, and participate in change management.

Skills

Networking basics

Fiber troubleshooting

Hardware troubleshooting

On-site maintenance

Education

Degree/Diploma in IT/Engineering

Tools

IPMI

BMC

Job description

Amazon Data Services Malaysia Sdn. Bhd. seeks a Data Center Operations Technician to oversee hardware lifecycle and on-site maintenance in a large-scale data center. You will handle server rack installation, break-fix, and network troubleshooting, ensuring uptime and reliability for AWS infrastructure.

The role requires 24x7 shift coverage, on-call duties, and adherence to safety and security policies within a dynamic cloud environment.