Data Center Technician: 24/7 Hardware & Network Ops

Amazon Inc.; Malaysia; Presencial; MYR 42.000 - 68.000; Jornada completa

Descripción de la vacante

Amazon Data Services Malaysia Sdn. Bhd. is seeking a Data Center Operations Technician to join the Infrastructure Operations team.

You will help design, install, and maintain large-scale computing infrastructure across data centers, ensuring uptime and reliability for AWS services. Qualifications include hardware troubleshooting, networking experience, and IT-related degrees or certifications. The role involves 24x7 coverage, on-call duties, and collaboration with diverse engineering and

Formación

• 2+ years of computer hardware troubleshooting experience.
• 1+ years of computer networking experience.
• Degree/Diploma/Technical certifications in Information Technology or related disciplines.

Responsabilidades

• Maintain data center infrastructure as part of the Operations team.
• Install server racks and perform hardware break-fix on components.
• Troubleshoot network issues and respond to urgent incidents impacting stability.
• Work on ticket-based workflows and meet SLAs for assigned trouble tickets.
• Participate in scheduled maintenance and change management activities.
• Contribute to documentation and root-cause analyses for operational issues.
• Support on-call duties and 24x7 shift coverage.

Conocimientos

Hardware troubleshooting

Networking

Educación

Degree/Diploma in IT

Technical certifications in IT

Descripción del empleo

Amazon Data Services Malaysia Sdn. Bhd. is seeking a Data Center Operations Technician to join the Infrastructure Operations team.

You will help design, install, and maintain large-scale computing infrastructure across data centers, ensuring uptime and reliability for AWS services. Qualifications include hardware troubleshooting, networking experience, and IT-related degrees or certifications. The role involves 24x7 coverage, on-call duties, and collaboration with diverse engineering and