Data Center Ops Team Lead: Hands-On Coach & Innovator

Aolani Cloud; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Aolani Cloud is seeking an experienced Data Center Operations Team Lead in Kuala Lumpur to guide a team of engineers and balance hands-on work with leadership. The role focuses on uptime, efficiency, security, and continuous improvement through mentoring and project oversight.

Key responsibilities include leading operations, coordinating with vendors, improving processes, planning capacity, and maintaining strong communication with stakeholders while ensuring safety and quality across shifts.

Qualifications

• Degree in Information Technology, Computer Science, Engineering, or equivalent practical experience.
• 3+ years of experience in data center operations, with at least 1-2 years in a supervisory or lead role.
• In-depth knowledge of data center hardware, infrastructure (power, cooling, cabling), and operational best practices.
• Proven leadership skills with experience in mentoring, training, and performance management.
• Excellent communication, organizational, and project management skills.
• Professional working proficiency in Mandarin Chinese to facilitate collaboration with regional teams.

Responsibilities

• Lead, mentor, and develop a team of Data Center Operations Engineers, manage work orders and performance.
• Serve as primary escalation point for operational incidents and complex technical issues during a shift.
• Lead small to medium-scale data center projects, coordinate with vendors and internal teams to meet scope and timelines.
• Analyze metrics to identify improvement areas; develop SOPs, EOPs and best practices.
• Assess data center capacity (space, power, cooling) and plan for future growth.
• Act as liaison between operations and other departments; provide clear updates on incidents and projects.
• Uphold safety and quality standards; conduct audits and lead safety drills.
• Hands-on contribution by performing duties of a Data Center Operations Engineer when needed.

Skills

Team Leadership

Mentoring

Project Management

Operations Management

Communication

Education

Bachelor's degree in IT/CS/Engineering

Job description

Aolani Cloud is seeking an experienced Data Center Operations Team Lead in Kuala Lumpur to guide a team of engineers and balance hands-on work with leadership. The role focuses on uptime, efficiency, security, and continuous improvement through mentoring and project oversight.

Key responsibilities include leading operations, coordinating with vendors, improving processes, planning capacity, and maintaining strong communication with stakeholders while ensuring safety and quality across shifts.