Data Center Operations Technician – 12-Hour Shift

Sourceo Pte Ltd

Cyberjaya

On-site

MYR 36,000 - 60,000

Full time

35 hours ago

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Job summary

NTT Global Data Centers in Malaysia invites applications for a frontline operations technician responsible for keeping our facilities running 24/7. You will be the first line of defense, monitoring critical systems, responding to alarms, and coordinating with vendors to maintain uptime.

The role requires at least 2 years in maintenance or facilities, a degree in computer science or equivalent, and ability to work 12-hour shifts.

Qualifications

2+ years of experience in maintenance or facilities functions.
Fluent in English and Bahasa Malaysia; Mandarin an added advantage.
Capable of alternating 12-hour shifts (9am–9pm, 9pm–9am).

Responsibilities

Daily monitoring of Environment Monitoring System including chiller, pumps, AHU/CRAH, VESDA and fire alarms.
Maintain data hall temperature and humidity within range.
Respond to on-site equipment alarms.
Troubleshoot incidents per SOP & EOP.
Escort and supervise vendors to ensure safe, compliant data center activities.
Prepare monthly/weekly consumption reports and submit on time per MSA with customer.
Maintain up-to-date drawings, asset and inventory records.
Process incoming tickets and provide support via portal or email per SLA.
Perform daily tasks such as server tapes and remote hand support.
Participate in DC-related audit processes.