Data Center Operations Leader: Reliability & Sustainability

Digital Realty Trust, L.P.; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

Digital Realty manages a global portfolio of data centers and Malaysia-based MDC responsibilities. The Manager Data Center leads a team across sites to ensure optimal operational performance, reliability, and customer service delivery aligned to four strategic pillars.

The role requires strong leadership, ITIL familiarity, and experience in mission-critical environments. You will drive energy efficiency, manage incidents, and oversee documentation and vendor performance while developing the site

Qualifications

• Bachelor's degree in a relevant technical field is required.
• 3–5+ years of experience managing teams in mission-critical environments.
• Strong knowledge of maintenance planning, scheduling and reporting.
• Experience in data center, telecom, or critical infrastructure operations.

Responsibilities

• Lead end-to-end site operations to ensure high availability and performance.
• Oversee maintenance (preventive, corrective, reactive) and safety culture.
• Manage SLA/KPI performance and proactively address risks.
• Oversee capacity planning (power, space, cooling) and expansions.

Skills

Leadership

People management

English proficiency

ITIL familiarity

Capacity planning

Maintenance planning

Stakeholder management

Education

Bachelor's degree

Tools

ServiceNow

CMMS

Job description

Digital Realty manages a global portfolio of data centers and Malaysia-based MDC responsibilities. The Manager Data Center leads a team across sites to ensure optimal operational performance, reliability, and customer service delivery aligned to four strategic pillars.

The role requires strong leadership, ITIL familiarity, and experience in mission-critical environments. You will drive energy efficiency, manage incidents, and oversee documentation and vendor performance while developing the site