Data Center Facilities Lead: Operations & Reliability

Keppel (Data Centres and Networks Division); Sedenak; On-site; MYR 90,000 - 150,000; Full time

Job summary

Keppel Data Centres and Networks Division in Malaysia seeks an experienced data center operations professional to manage safe, reliable infrastructure and 100% uptime. You will prepare SOPs, MOPs, EOPs and WI, and lead change management for major activities with the Change Advisory Board.

You will develop KPI-driven programs aligned with SLAs, escalate incidents, and generate root cause analyses. The role covers electrical, mechanical, fire suppression, and BMS systems, with emphasis on safety,

Qualifications

• Diploma/Degree in Electrical or Mechanical Engineering, Facilities Management, or equivalent field of study required.
• 5+ years of experience in a data center or other Critical Environment required (preference is given to data center, hospital, pharmaceutical production or power plant experience).
• Experience in Data Centre operations or critical facility management is advantageous.
• Strong leadership and people management skills with excellent communication and stakeholder management abilities.
• Good planning, organisational, and problem solving skills.
• Ability to influence, collaborate, and drive outcomes effectively.
• Customer-oriented with strong vendor and client relationship management capabilities.
• Familiarity with QEHS standards and operational audits preferred.

Responsibilities

• Assist to manage data center operations and maintenance and ensure the safe, reliable, and efficient operation of infrastructure systems and 100% uptime.
• Prepare Change Management document for major activity and attends Change Advisory Board meeting
• Develop a measured program based on Key Performance Indicators and Service Level Agreements
• Escalate incidents and issues, adhering to incident process and procedure. Prepare incident report or root cause analysis report
• Identify and carry out corrective and repair programs on electrical, mechanical, fire suppression and BMS, etc. Conduct annual review on end-of-life components
• Conduct technical inspection for project hand-over process c/w defects. Participate in project testing and commissioning
• Ensure new installation and maintenance of electrical equipment is safe, correct and complies with Suruhanjaya Tenaga's requirement
• Maintain the building utilities operations for the plant and ensuring the plants meets all Municipal and government requirement such as DOSH, DOE, BOMBA and etc.
• Ensure that equipment meet operational performance expectations & comply with Green Mark / TIA Standards
• Ensure all licenses are renewed in timely manner
• Conduct supervision and hands-on training to junior peers (technicians, handyman and members entering critical space)
• Respond to after-hours and unplanned 'disaster response' emergencies/contingencies as and when required without prior notice
• Prepare documentation & attends internal, external or client’s audit
• Perform any additional services needed to meet the requirements of the facility in support of maintenance function
• Travel overseas for work / assignment as and when necessary or requested by your immediate supervisor / the head of department
• Such other duties and responsibilities as may be reasonably requested by your<br/>immediate supervisor / the head of department from time to time
• In the event there are substantial changes to the main duties and responsibilities as set out herein (for example, in cases of secondment, transfer or promotion), the Company will communicate such changes to you in writing

Skills

Leadership

People management

Vendor management

Stakeholder management

Communication

Planning and organizing

Problem solving

Influence and collaboration

Customer orientation

QEHS awareness

Education

Diploma/Degree in Electrical or Mechanical Engineering

Facilities Management

Job description

Keppel Data Centres and Networks Division in Malaysia seeks an experienced data center operations professional to manage safe, reliable infrastructure and 100% uptime. You will prepare SOPs, MOPs, EOPs and WI, and lead change management for major activities with the Change Advisory Board.

You will develop KPI-driven programs aligned with SLAs, escalate incidents, and generate root cause analyses. The role covers electrical, mechanical, fire suppression, and BMS systems, with emphasis on safety,