Data Center Operations Director — Malaysia

Xircle Talent; Kulai; On-site; MYR 250,000 - 380,000; Full time

Job summary

Xircle Talent in Malaysia is seeking an Operations Director to lead the data center operations team, reporting to the Managing Director. The role oversees day-to-day maintenance, uptime, and security of the facility, ensuring reliable, efficient, and compliant operations.

You will drive strategy, mentor staff, manage budgets, and implement incident/change management, disaster recovery, and capacity planning.

Qualifications

• Bachelor's degree or equivalent in engineering or facilities management.
• 15+ years in data center operations and critical infrastructure.
• Excellent problem-solving and root cause analysis skills.
• Strong leadership and customer-facing experience.
• CDCP/CDCMP or similar certifications are desirable.

Responsibilities

• Oversee day-to-day data center operations and ensure SLA adherence.
• Optimize critical infrastructure performance (mechanical, electrical systems).
• Develop and implement short-, mid-, and long-term operations strategies.
• Provide leadership, mentorship, and drive operational excellence.
• Ensure data center uptime, security, and regulatory compliance.
• Implement incident and change management, disaster recovery, and business continuity.
• Review changes, ensure testing and documentation.
• Manage budgets and identify cost optimization opportunities.
• Maintain documentation of processes and configurations.
• Report performance, uptime, incidents, and capacity to stakeholders.
• Stay updated on industry trends and drive automation and innovation.

Skills

Leadership

Problem-solving

Customer experience

Root cause analysis

Education

Bachelor’s degree in Electrical or Mechanical Engineering, Building Services, Facilities Management, or equivalent

CDCP/CDCMP certification or similar

Job description

Xircle Talent in Malaysia is seeking an Operations Director to lead the data center operations team, reporting to the Managing Director. The role oversees day-to-day maintenance, uptime, and security of the facility, ensuring reliable, efficient, and compliant operations.

You will drive strategy, mentor staff, manage budgets, and implement incident/change management, disaster recovery, and capacity planning.