Hyperscale Data Center Operations Director

Airtrunk; Malaysia; On-site; MYR 300,000 - 600,000; Full time

Job summary

AirTrunk in Malaysia is seeking a Data Centre Operations Director to lead the regional operations team, drive high availability, and deliver 24x7 uptime across hyperscale facilities. You will work with Senior Technical Services Managers and partners to ensure safe, compliant, and efficient operations.

You will manage handover of new capacity, oversee maintenance planning, vendor contracts, and budgeting while delivering customer-focused service and pursuing ISO 27001 and SOC 2 accreditation.

Qualifications

• 8+ years of experience in a critical operational environment, with at least 2 years in a senior operations role.
• Fluent in English and another local language.
• Bachelor’s engineering degree (ideally electrical engineering).
• Experience leading a technical team in a data centre operator and hyperscale environments.
• Familiar with ITIL framework and applying it in data centres.

Responsibilities

• Operate, maintain, and repair 24x7 data centre systems to achieve uptime and SLA compliance.
• Oversee construction integration and ensure design/installation meet operational standards.
• Lead emergency responses and stakeholder communications during incidents.
• Deliver accreditation to ISO 27001 and SOC2.
• Manage vendor and 3rd party FM services.

Skills

Leadership

English fluency

Communication

ITIL familiarity

Education

Bachelors in Engineering (Electrical)

Job description

AirTrunk in Malaysia is seeking a Data Centre Operations Director to lead the regional operations team, drive high availability, and deliver 24x7 uptime across hyperscale facilities. You will work with Senior Technical Services Managers and partners to ensure safe, compliant, and efficient operations.

You will manage handover of new capacity, oversee maintenance planning, vendor contracts, and budgeting while delivering customer-focused service and pursuing ISO 27001 and SOC 2 accreditation.