Data Center Facility Engineer (7/24 shift)

Farben Information Delivery Management & Support Center; Johor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Farben Information Delivery Management & Support Center is seeking a Data Center Facility Engineer to support a Mandarin-speaking client on a 7/24 shift. Fresh graduates are welcome with training provided to learn the role and responsibilities.

The role focuses on operating and improving electrical, mechanical and cooling systems in large-scale data centres, coordinating with service providers and internal teams to ensure reliable and efficient facility operations.

Qualifications

• Bachelor's degree or above in Electrical/Mechanical engineering.
• Hands-on experience with Mechanical, Electrical and Plumbing systems including UPS, generators, chillers, pumps and cooling towers.
• Strong safety awareness and ability to maintain a safe and efficient working environment.
• Good written and verbal communication in English and Mandarin.

Responsibilities

• Oversee operation and management of critical infrastructure systems within the data centre.
• Manage change control processes, respond to incidents and oversee preventive maintenance.
• Manage infrastructure capacity, including power distribution and cooling systems.
• Identify and manage availability risks and drive issues to closure.
• Drive projects to improve capacity, energy efficiency and reliability of facilities.
• Support IT Manager with project execution and day-to-day operations.
• Support design, construction and commissioning of new data centre sites.
• Collaborate with data centre service providers to manage critical electrical and mechanical systems.
• Ensure timely responses to incidents and monitor maintenance activities.
• Evaluate provider performance and drive continuous improvement using data and metrics.

Skills

Mandarin proficiency

Safety awareness

Detail orientation

Communication skills (English)

Education

Electrical Engineering

Mechanical Engineering

Job description

Data Center Facility Engineer (7/24 shift)

We are looking for an experienced candidate with strong Mandarin proficiency to support our client.

We also welcome fresh graduates with no prior work experience to apply. Relevant training will be provided to help you get familiar with the role and its responsibilities.

About the role

Responsible for the operation, management and continuous improvement of critical infrastructure systems within large-scale data centre environments. This role supports reliable, safe and efficient facility operations across electrical, mechanical and cooling systems, while contributing to infrastructure projects, new site development and strong service provider performance.

Key responsibilities

• Oversee the operation and management of critical infrastructure systems within the data centre.
• Manage change control processes, respond to unexpected incidents and oversee preventive maintenance activities.
• Manage infrastructure capacity, including power distribution and cooling systems.
• Identify and manage availability risks, ensuring issues are effectively resolved and followed through to closure.
• Drive projects that improve the capacity, energy efficiency and reliability of existing facility infrastructure systems.
• Support the IT Manager with project execution and day-to-day operational activities.
• Support the design, construction and commissioning of new data centre sites and facilities.
• Build effective working relationships with data centre colocation service providers and work closely with them to manage critical electrical and mechanical systems.
• Ensure timely responses to infrastructure incidents, mitigate operational risks and monitor preventive and corrective maintenance activities for critical equipment.
• Evaluate colocation service provider performance and drive continuous improvement using operational data and performance metrics.
• Work with internal stakeholders, including Procurement, to review and optimise Service Level Agreement terms and related operational strategies.
• Establish operational performance benchmarks, analyse the operation and maintenance of critical infrastructure systems and prepare performance and operational reports.

What we're looking for

• Bachelor's degree or above in Electrical Engineering, Mechanical Engineering or a related engineering discipline.
• Hands-on experience with Mechanical, Electrical and Plumbing systems and equipment, including Uninterruptible Power Supply systems, generators, chillers, water pumps and cooling towers.
• Strong safety awareness and the ability to maintain a safe and efficient working environment through daily operational practices.
• Good written and verbal communication skills in English and Mandarin.
• Strong attention to detail, with the ability to identify potential operational risks and drive issues towards effective resolution.