Data Center Facilities Engineer-Johor Bahru, Malaysia

Alibaba Cloud; Johor Bahru; Presencial; MYR 80.000 - 140.000; Jornada completa

Descripción de la vacante

Alibaba Cloud is seeking a Data Center Facilities Engineer to oversee safe, reliable operation of mission-critical infrastructure across designated data centers in Johor Bahru. You will manage on-site facilities operations, incident response, maintenance oversight, and safety compliance.

You will collaborate with internal teams and vendors to improve reliability, monitor energy use, and drive continuous improvement of power, cooling, fire protection, and monitoring systems.

Formación

• Bachelor's degree as specified.
• Experience in data center facilities or mission-critical environments.
• Knowledge of electrical, mechanical, HVAC, fire protection, and monitoring systems.
• Proven ability to manage incidents, planned works, and operational risks in high-availability settings.
• Strong problem-solving, communication, and coordination skills.
• Bilingual or multilingual preferred; Chinese proficiency is a strong advantage.

Responsabilidades

• Ensure safe, stable operation of critical facilities systems (power, UPS, generators, HVAC, fire protection, monitoring).
• Lead on-site response to facilities incidents and safety events with escalation and RCA actions.
• Oversee planned changes, preventive maintenance, and inspections with traceability.
• Monitor capacity, energy efficiency, and reliability; drive improvement across sites.
• Provide technical support for complex site issues and support engineering reviews and upgrades.
• Coordinate with vendors, colo, and cross-functional teams to sustain smooth operations.

Conocimientos

Power distribution

UPS

Generators

HVAC

Fire protection

BMS/EPMS/DCIM

Incident management

Coordination

Communication

Problem solving

Educación

Bachelor's degree in Electrical/Mechanical Engineering, HVAC, Facilities Engineering, Automation

Descripción del empleo

We are looking for a Data Center Facilities Engineer to support the safe, reliable, and efficient operation of mission-critical infrastructure across assigned data center sites. This role is responsible for on-site facilities operations, incident and change management, maintenance oversight, technical support, and continuous improvement of critical systems.

You will work closely with internal teams and external service providers to ensure operational excellence, risk control, and high availability across data center facilities.

Responsibilities

• Ensure the safe, stable, and compliant operation of critical facilities systems, including electrical, mechanical, cooling, fire protection, and monitoring systems.
• Lead on-site response to facilities incidents and safety events, including escalation, root cause analysis, corrective actions, and closure.
• Oversee the execution of planned changes, preventive maintenance, and routine inspections, ensuring quality, compliance, and documentation traceability.
• Monitor key operating metrics such as capacity, energy efficiency, and system reliability, and drive improvement opportunities across assigned sites.
• Provide technical support for complex site issues and contribute to engineering reviews, equipment selection, upgrades, and optimization initiatives.
• Coordinate with vendors, colo, and cross-functional teams to support smooth site operations and continuous improvement.

Job Requirements

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, HVAC, Facilities Engineering, Automation, or a related discipline.
• Relevant experience in data center facilities, mission-critical environments, telecom infrastructure, industrial operations, or large-scale commercial facilities.
• Strong knowledge of critical infrastructure systems such as power distribution, UPS, generators, HVAC/cooling, fire protection, and BMS/EPMS/DCIM platforms.
• Proven ability to manage incidents, planned works, maintenance activities, and operational risks in a high-availability environment.
• Strong problem-solving, communication, and coordination skills.
• Bilingual or multilingual proficiency is preferred, with proficiency in Chinese considered a strong advantage.

Preferred Qualifications

• Experience in hyperscale, colocation, or enterprise data center environments.
• Familiarity with MOPs, SOPs, EOPs, permit-to-work processes, and operational risk controls.
• Experience working with third-party vendors and on-site operation teams.
• Relevant professional certifications in electrical, mechanical, HVAC, facilities, or data center operations.