Data Analyst

Kelly Services; Kuala Lumpur; On-site; MYR 52,000 - 82,000; Full time

Job summary

Kelly Services Malaysia is seeking a reporting analyst in Kuala Lumpur to maintain and publish client performance reports using VMS and other software. You will manipulate data to track SLA, KPI, and program dashboards, supporting multiple accounts with unique requirements.

The ideal candidate has 3–5 years in analysis or reporting, advanced Excel with VBA, and experience with Power BI, SQL, Tableau. Strong communication, data accuracy, and initiative are essential to drive insights and support

Qualifications

• 3–5 years of experience in analysis or reporting (finance, IT VMS, operations).
• Advanced Excel with complex formulas, macros/VBA.
• Experience creating and maintaining dashboards and reports (SLA, KPI, QBR/ABR).
• Strong communication and data accuracy skills.
• Ability to work independently and drive improvements in reporting processes.

Responsibilities

• Prepare and support standard practice reporting including SLA, KPI, QBR/ABR dashboards and other reports.
• Prepare and support ad-hoc reporting needs for program sponsors and PMO.
• Research, analyze and implement recommendations to improve data integrity in reporting.
• Support audits by providing insights into metrics and trends.
• Execute other related duties as assigned.

Skills

Advanced Excel

Data analysis

Communication skills

Initiative & self-motivation

Attention to detail

Ability to verify data accuracy

Tools

Power BI

SQL

Tableau

PowerPivot/Power Query

MS Access

VBA

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Kelly Services - Kuala Lumpur, Kuala Lumpur

Kelly Outsourcing & Consulting Group (KellyOCG) is a leading provider of global talent management solutions leading the way especially in Managed Service Provider (MSP) and Recruitment Process Outsourcing (RPO) solutions. We are proud of our reputation for doing things differently - through the services we deliver and the people we attract. Our commitment to our clients is to help them attract incredible talent, just as we want like-minded people who are committed, passionate and just love to deliver amazing results, to be part of our success!

Position Summary

The reporting analyst will be responsible for running/publishing, maintaining, and editing existing reports that are needed to support the practice. Utilizing Vendor Management System (VMS) & Other Software to provide information through the manipulation / analysis of data and reports to track performance, compliance, and trending metrics, related to specific customer(s) program(s) with unique/special requirements.

Key Responsibilities:

Prepare and support standard practice reporting including but not limited to; Service Level Agreement (SLA), Key Performance Indicator (KPI), Quarterly and Annual Business Reviews (QBR/ABR), program performance dashboards and other reports.

Prepare and support Ad-hoc reporting needs requested by program sponsors (client), Program Management Office (PMO), practice leadership and department seniors.

Research, analyze and implement recommendations to resolve/streamline reporting to ensure data integrity and accuracy in reporting Support new account implementation through the recommendations of measurements, controls and analysis and responsible for developing new reports

Participate and provide assistance during customer/internal contractual audits to provide insight into trends and observations on the metrics.

Other related job duties as assigned.

Essential Skills, Knowledge, and Experience:

3-5 years of experience in technical or business work experience in analysis, reporting, Finance, Accounting, IT VMS program or operations support

Must be an advanced Excel user familiar with advanced logical formulas, data summarization techniques, charting, and macros/VBA required.

Experience analyzing and trending large amounts of data.

Excellent communication skills including verbal, written, and listening.

Ability to independently verify completeness & accuracy of work product.

Must demonstrate initiative and self-motivation-required Present information confidently and effectively in person, over the phone, and through writing.

Experience with PowerPivot/Power Query, Power BI, Microsoft Access, SQL, Tableau - strongly preferred.