CW1 Application Specialist - Global Logistics IT Support

Toll Group; Klang City; On-site; MYR 245,000 - 408,000; Full time

Job summary

Toll Group is seeking a CW1 Application Specialist to lead in-country CW1 deployments across the region, collaborating with global IT teams to deliver production-ready CW1 solutions.

The role requires 5+ years in CW1 and freight forwarding domains, strong SQL skills, and Wisetech certifications. You will support SLAs, drive continuous improvement, and share knowledge with offshore teams worldwide.

Qualifications

• At least 5 years experience with CW1 or similar freight forwarding ERP.
• At least 5 years in freight forwarding and logistics operations.
• Wisetech Global Certifications (CCO, CCS, CCP) are prerequisites.
• Experience providing IT application support in a multinational environment.

Responsibilities

• Lead in-country CW1 deployments and regional rollouts.
• Provide ongoing CW1 application support with SLAs.
• Perform troubleshooting and root-cause analysis for incidents.
• Draft functional specifications for enhancements and changes.
• Collaborate with IT teams, stakeholders, and offshore support.

Skills

CW1 application expertise

Freight forwarding expertise

SQL query writing

Stakeholder management

English communication

Education

Wisetech Global Certifications (CCO, CCS, CCP)

Tools

CW1

SQL

PAVE workflow

Job description

Toll Group is seeking a CW1 Application Specialist to lead in-country CW1 deployments across the region, collaborating with global IT teams to deliver production-ready CW1 solutions.

The role requires 5+ years in CW1 and freight forwarding domains, strong SQL skills, and Wisetech certifications. You will support SLAs, drive continuous improvement, and share knowledge with offshore teams worldwide.