Customs Operations Executive | Global Trade

Businesslist; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid working arrangement

Regional and global exposure

Career progression in global trade

Job summary

Businesslist seeks a Customs Operations Executive to support international markets with customs compliance and trade operations. You will review documentation, coordinate with stakeholders, and drive process improvements in a regional service hub.

The role requires a Bachelor's in supply chain or related field and 1–2 years in customs or logistics, with attention to regulatory detail and strong problem-solving skills.

Qualifications

• Bachelor's Degree in Supply Chain Management or related technical discipline.
• 1–2 years of experience in customs, foreign trade, logistics, or supply chain operations.
• Understanding of customs regulations, import/export processes, and trade compliance principles.
• Strong attention to detail when reviewing documentation and managing compliance-related activities.
• Good analytical and problem-solving skills for operational issues.
• Collaborating with regional and global stakeholders across functions.
• Interest in digitalization, automation, and process improvement initiatives.
• Flexibility to support stakeholders across different time zones (EMEA hours).

Responsibilities

• Support customs-related operations and service requests across international markets.
• Review, validate, and manage import/export documentation for regulatory compliance.
• Coordinate with internal stakeholders on customs, trade compliance, and supply chain activities.
• Monitor regulatory updates and ensure compliance with evolving customs requirements.
• Investigate and resolve customs-related discrepancies, shipment delays, and documentation issues.
• Support reporting, dashboard preparation, and data management initiatives.
• Contribute to process standardization, documentation, automation, and digitalization.
• Assist in customs compliance assessments, audits, and process improvement initiatives.

Skills

Customs regulations understanding

Attention to detail

Analytical thinking

Problem solving

Stakeholder collaboration

Time zone flexibility

Digitalization interest

Education

Bachelor's Degree in Supply Chain Management

Job description

As a Customs Operations Executive, you'll play an important role in ensuring customs compliance and supporting international trade operations within a regional service hub. This position combines customs expertise, stakeholder collaboration, and process improvement, making it ideal for professionals looking to build a long-term career in global trade and supply chain management.

Key responsibilities include:

• Support customs-related operations and service requests across international markets.


• Review, validate, and manage import/export documentation to ensure accuracy and regulatory compliance.


• Coordinate with internal stakeholders on customs, trade compliance, and supply chain activities.


• Monitor regulatory updates and support compliance with evolving customs requirements.


• Investigate and resolve customs-related discrepancies, shipment delays, and documentation issues.


• Support reporting, dashboard preparation, and data management initiatives.


• Contribute to process standardization, documentation, automation, and digitalization projects.


• Assist in customs compliance assessments, audits, and process improvement initiatives.

The Successful Applicant

A successful Customs Operations Executive should have:

• Bachelor's Degree in Supply Chain Management or a related technical discipline.


• 1-2 years of experience in customs, foreign trade, logistics, or supply chain operations.


• Understanding of customs regulations, import/export processes, and trade compliance principles.


• Strong attention to detail when reviewing documentation and managing compliance-related activities.


• Good analytical and problem-solving skills with the ability to investigate and resolve operational issues.


• Comfortable collaborating with regional and global stakeholders across different functions..


• Experience or interest in digitalization, automation, and process improvement initiatives.


• Flexibility to support stakeholders across different time zones, including EMEA working hours.

What's on Offer

• Regional and global exposure within a highly respected multinational organization.


• Hybrid working arrangement that supports flexibility and work-life balance.


• Opportunity to build expertise in customs compliance, trade regulations, and international supply chain operations.


• Hands-on involvement in automation, digitalization, and process transformation projects.


• Permanent role with clear career progression opportunities in global trade and logistics.


• Collaborative, inclusive, and multicultural working environment.


• Continuous learning opportunities with exposure to international stakeholders and best practices.


• Be part of a team that directly impacts global trade compliance and operational excellence.