Customs Forwarding & Cargo Liaison Specialist

MTR Freight Sdn Bhd; Puchong; On-site; MYR 39,000 - 61,000; Full time

Job summary

MTR Freight Sdn Bhd in Malaysia seeks a Forwarding Officer to oversee import/export customs documentation, declarations, and end-to-end cargo coordination. You will ensure compliance with Royal Malaysian Customs, FCZ regulations, and company SOPs while coordinating with customers, airlines, and port authorities.

The role requires a Diploma or Degree in Logistics or related field, 1–2 years in forwarding or customs, and strong English and Bahasa Malaysia communication skills; proficiency in

Qualifications

• Diploma or degree in Logistics, Supply Chain, Business, or related field.
• 1–2 years of forwarding, import/export, or customs-related work preferred; fresh graduates may apply.
• Working knowledge of customs declaration procedures and FCZ operations.
• Good communication skills in English and Bahasa Malaysia.

Responsibilities

• Prepare, verify, and submit import/export customs documentation such as K1, K2, K3, K8, and ZB forms.
• Ensure all customs processes and declarations comply with Royal Malaysian Customs, FCZ and related authorities’ regulations.
• Monitor daily cargo delivery, loading, unloading, and transfer activities to ensure on-time completion.
• Coordinate closely with customers, airlines, ground handlers, transporters, and customs officers to ensure seamless shipment clearance and release.
• Prepare and maintain reports including Daily GTR, Monthly Format C, and Monthly Hanging Document Record.
• Ensure forwarding operations comply with company SOPs, Customs regulations, and FCZ requirements.
• Liaise with customers, forwarding agents, airlines, transport teams, and authorities to facilitate smooth shipment operations.
• Provide proactive updates, clarifications, and solutions to customers on cargo status and documentation matters.

Skills

Communication skills

Bahasa Malaysia

English proficiency

Education

Diploma/Degree in Logistics

Tools

Excel

Outlook

Job description

MTR Freight Sdn Bhd in Malaysia seeks a Forwarding Officer to oversee import/export customs documentation, declarations, and end-to-end cargo coordination. You will ensure compliance with Royal Malaysian Customs, FCZ regulations, and company SOPs while coordinating with customers, airlines, and port authorities.

The role requires a Diploma or Degree in Logistics or related field, 1–2 years in forwarding or customs, and strong English and Bahasa Malaysia communication skills; proficiency in