Customer Success Project Intern - Onboarding & Training

Afterschool; Kuala Lumpur; On-site; MYR 17,000 - 26,000; Full time

Job summary

A dynamic technology company is seeking a Customer Success Manager Project Intern in Kuala Lumpur. You will be responsible for supporting customer onboarding and training, collaborating on quality documentation, and leading training for small to medium-sized enterprises. The ideal candidate is pursuing a relevant degree and possesses strong communication skills, with a proactive and detail-oriented approach. Join us to gain real-world experience in maximizing customer success initiatives.

Qualifications

• Currently pursuing a degree in a relevant field.
• Strong communication skills to manage stakeholders.
• Detail-oriented with excellent organizational skills.

Responsibilities

• Collaborate to develop training materials for onboarding.
• Answer customer questions and provide support.
• Lead training sessions for SMEs.

Skills

Fluency in written and spoken English

Strong communication and interpersonal skills

Detail-oriented

Proactive and resourceful

Team player

Organizational skills

Education

Currently pursuing an undergraduate or postgraduate degree in Business, Marketing, or a related field

Job description

A dynamic technology company is seeking a Customer Success Manager Project Intern in Kuala Lumpur. You will be responsible for supporting customer onboarding and training, collaborating on quality documentation, and leading training for small to medium-sized enterprises. The ideal candidate is pursuing a relevant degree and possesses strong communication skills, with a proactive and detail-oriented approach. Join us to gain real-world experience in maximizing customer success initiatives.