Customer Service Representative Thai Speaker

Concentrix; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

Concentrix is seeking a Thai-speaking customer support specialist in Kuala Lumpur to handle calls, emails and chats. You will provide accurate information on products, pricing and availability, and work with internal departments to address customer needs.

The role requires clear communication, strong multitasking abilities, and excellent interpersonal skills to deliver high-quality service across channels.

Qualifications

• Thai-speaking customer support experience is a plus.
• Strong verbal and written communication skills.
• Ability to handle calls, emails and chats efficiently.

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers about products, pricing and availability.
• Coordinate with internal teams to meet customer needs.

Skills

Thai language

Phone etiquette

Verbal communication

Written communication

Job description

We are looking for Thai speaker who can be able to handle calls, email and chat.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs

Qualifications

• At least 1 year of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work