Customer Service Representative - Mandarin (Banking - Normal working hours)

TP; Selangor; On-site; MYR 59,000 - 62,000; Full time

Job summary

TP in Malaysia is hiring Mandarin-speaking Customer Service Representatives for the banking sector. You will handle customer inquiries in English and Mandarin and provide banking-related support in a call-center environment.

The ideal candidate holds a degree, has at least 1 year of call center experience, and brings banking/finance exposure along with strong communication and problem-solving skills. Fluency in English and Mandarin is required, with Malaysia-based work.

Qualifications

• Must have degree certificate.
• Minimum 1 year of customer service experience in a call center.
• Banking and finance experience is required.
• Proficient in English and Mandarin.

Skills

English & Mandarin proficiency

Education

Degree certificate

Job description

WE'RE HIRING: Mandarin-Speaking Customer Service Representatives - Banking Industry

Intake Date: 23rd November 2026

We are looking for Mandarin-speaking Customer Service Representatives with a background in banking and finance to join our team!

Job Requirements

• Must be proficient in both English and Mandarin.
• Must have a degree certificate.
• Minimum 1 year of customer service experience in a call center.
• Must have relevant banking and finance experience.
• Good communication and problem-solving skills.

Salary Package

• Basic Salary: Up to RM5,300
• Total Monthly Package: Up to RM5,600