Customer Service & Operations Coordinator

Kamaya Electric (M) Sdn Bhd; Ipoh; On-site; MYR 48,000 - 76,000; Full time

Job summary

Kamaya Electric (M) Sdn Bhd in Ipoh, Malaysia is seeking someone to handle Production Application for sample requests and to expedite stock processes with the Production Control Team. The role includes sending shipping notifications after dispatch and coordinating stock movements.

Additionally, you will manage QC recalls and stock replacement shipments, assist Sales with customer claims, forward forecasts to Planners for replenishment, and adjust outstanding orders pricing as updates occur.

Responsibilities

• Handle Production Application for sample request.
• Expedite stock process and follow up delivery with Production Control Team.
• Send shipping notification to customer after shipment dispatch.
• QC recall part and stock replacement shipment arrangement.
• Support Sales if receive customers claim and survey request.
• Receive customer forecast forward to Planners team for stock replenishment.
• Amend or change outstanding orders pricing after sales updated price.
• Submit Notes Application for goods return.
• Follow up and check hub stock level or over 90 days request customer consume stock.

Job description

Kamaya Electric (M) Sdn Bhd in Ipoh, Malaysia is seeking someone to handle Production Application for sample requests and to expedite stock processes with the Production Control Team. The role includes sending shipping notifications after dispatch and coordinating stock movements.

Additionally, you will manage QC recalls and stock replacement shipments, assist Sales with customer claims, forward forecasts to Planners for replenishment, and adjust outstanding orders pricing as updates occur.