Customer Service – Mandarin (Travel Project)

Freelancing; Malaysia; Hybrid; MYR 36,000 - 58,000; Full time

Job summary

Freelancing is hiring a Native Mandarin-speaking Customer Service Representative for a full-time onsite role in Cyberjaya, Malaysia. The role involves handling customer enquiries via phone, chat, and email while providing excellent support.

Candidates should have good English communication skills, a bachelor's degree, and preferably 6 months to 1 year of customer service experience. Applicants must have valid work authorisation to work in Malaysia and be willing to work 24/7 rotational shifts.

Qualifications

• Bachelor's degree required.
• Native Mandarin speaker preferred.
• 6 months–1 year of customer service experience preferred.

Responsibilities

• Handle inquiries via phone, chat and email.
• Provide excellent customer support and resolve issues.

Skills

Mandarin

Customer service

English skills

Education

Bachelor's degree

Job description

We are hiring a Native Mandarin-speaking Customer Service Representative for a full-time onsite role in Cyberjaya, Malaysia.
The role involves handling customer enquiries via phone, chat, and email while providing excellent support.
Candidates should have good English communication skills, a bachelor's degree, and preferably 6 months to 1 year of customer service experience. Applicants must have valid work authorisation to work in Malaysia and be willing to work 24/7 rotational shifts.