Customer Service Executives

UPPAL AIMED GUARD SECURITY SDN BHD; Puchong; On-site; MYR 28,000 - 45,000; Full time

Job summary

UPPAL AIMED GUARD SECURITY SDN BHD is seeking a capable administrative assistant in Malaysia to support the sales team and handle customer inquiries. The role involves clerical duties, order processing, quotations, invoices, and timely follow-up to ensure resolutions.

You will manage emails, prepare documents, handle calls, and use Microsoft Office to maintain accurate records while prioritizing tasks in a fast-paced environment.

Qualifications

• Must have basic computer skills and Microsoft Office.
• Experience in customer service or sales support.
• Comfortable with clerical tasks and data entry.
• Good time management, multitasking, and prioritization.
• Ability to handle emails and phone calls.
• Support sales team with quotations, POs, invoices, and reports.

Responsibilities

• Handle customer complaints and provide suitable solutions within time limits.
• Assist with sales support by preparing quotations, POs, invoices, price lists, and reports.
• Perform clerical duties including answering phones and document preparation.
• Manage email inquiries.
• Demonstrate time-management and multitasking skills.

Skills

Customer service

Time management

Multitasking

Prioritization

Email management

Phone handling

Sales support

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

- Handle Customer Complaints, Provide Appropriate Solution And Alternatives Within The Time Limits , Follow Up To Ensure Resolution

-Basic Computer Knowledge MICROSOFT OFFICE

-Carry Out Clerical Duties , Including Answering Phones and Preparing Documents

- Time-Management Skills , Multitasking And Ability To Prioritize Tasks

- Dealing With Email Enquiries

- Assist Sales Team To Prepare Quotation , PO , Invoice , Price List and Report