Customer Service Executive

Reeracoen Recruitment; Nibong Tebal; On-site; MYR 60,000 - 120,000; Full time

Job summary

Reeracoen Recruitment seeks an NPI Engineer to support product introductions in Malaysia, collaborating with product development to provide input on design, manufacturability, cost optimization, and testing strategies.

The role spans process development, manufacturing readiness, and cross-functional teamwork to ensure smooth transitions from development to mass production, with a strong focus on quality and efficiency.

Responsibilities

• NPI Engineer contributes to project plans and coordinates with product development, engineering, quality assurance and supply chain to transition from design to manufacturing.
• Develops and optimizes manufacturing processes for new products, including workflows, assembly and testing procedures.
• Ensures manufacturing readiness by validating equipment, tools and resources and setting up production lines to meet quality standards.
• Collaborates cross-functionally to align stakeholders and communicate technical information and project updates.

Job description

• Product Development Support: The NPI Engineer works closely with the product development team to provide input and technical expertise during the design and development phase of new products.

They may offer suggestions for design improvements, manufacturability, cost optimization, and product testing strategies.

• Process Development and Optimization: The NPI Engineer is responsible for developing and optimizing manufacturing processes for new products.

This involves designing and implementing production workflows, creating assembly and testing procedures, identifying and resolving process issues, and ensuring efficient and effective manufacturing operations.

• Manufacturing Readiness: The NPI Engineer assesses the readiness of the manufacturing facilities and resources for new product production.

They collaborate with manufacturing teams to ensure proper equipment, tools, and resources are available, and production lines are set up and validated to meet quality and efficiency standards.

• Cross-Functional Collaboration: Effective collaboration with various departments is crucial in this role.

The NPI Engineer works closely with product development, engineering, quality assurance, supply chain, and other teams to ensure a smooth transition from product development to full-scale manufacturing. They coordinate and communicate technicalinformation, project updates, and requirements to stakeholders.

• Quality Assurance and Control: The NPI Engineer ensures that quality standards and specifications are met throughout the manufacturing process.

They may develop and implement quality control plans, conduct product testing and inspections, analyze data to identify trends or issues, and collaborate with quality teams to address any deviations or nonconformities.

• Project Management: The NPI Engineer plays a project management role, overseeing the NPI process from start to finish.

They develop project plans, set timelines, assign tasks, and monitor progress to ensure on-time delivery of new products. They may also manage risks, resolve project-related issues, and provide regular updates to stakeholders.

• Continuous Improvement: The NPI Engineer actively seeks opportunities for process improvement and cost reduction.

They analyze manufacturing data, identify inefficiencies, and propose and implement process enhancements to optimize production processes, reduce waste, and improve overall product quality and profitability.