Customer Service Executive

Hiredly X; Klang City; On-site; MYR 60,000 - 100,000; Full time

Job summary

Hiredly X in Malaysia is seeking a Quotation Manager to prepare and manage quotations for overseas agents and customers, covering import/export, sea freight (FCL/LCL, transhipment) and air freight. You will advise on cross-border procedures, support sales with quotations inquiries, and ensure quotes are accurate and timely.

This on-site role requires collaboration with logistics teams to optimize routing and service levels for international shipments.

Responsibilities

• Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transhipment, etc), and air freight services.
• Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations.
• Sales Support: Assist sales personnel with inquiries related to quotations and operational issues.
• Quotation Review: Conduct thorough reviews of quotations prepared by the customers.

Job description

• Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transhipment, etc), and air freight services.
• Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations.
• Sales Support: Assist sales personnel with inquiries related to quotations and operational issues.
• Quotation Review: Conduct thorough reviews of quotations prepared by the customer s...