Customer Service cum Admin

Private Advertiser; Johor Bahru; On-site; MYR 20,000 - 31,000; Full time

Benefits offered by this job

Private Advertiser

Job summary

Private Advertiser is seeking a front desk professional in Johor Bahru, Malaysia to greet and assist mothers and families with care and efficiency. The role blends customer service, administration, and operations support and requires independent, detail-oriented individuals.

Responsibilities include handling guest inquiries, assisting with check-in/out, and coordinating wellness services such as massage and lactation consults with relevant departments.

Qualifications

• Front desk or guest services experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and coordinate across departments.

Responsibilities

• Attend to customers' enquiries, requests and feedback promptly.
• Assist with check-in and check-out procedures.
• Follow up on mothers' needs and coordinate with the relevant departments.
• Coordinate appointments and services for mothers, including wellness services.

Skills

Customer service

Attention to detail

Independent worker

Well organized

Job description

You will be the frontline person for our mothers and families, ensuring that every guest receives professional, caring and timely assistance throughout their stay. The role combines customer service, administration, coordination and operational support.

Key responsibilities

Attend to customers' enquiries, requests and feedback promptly

Assist with check-in and check-out procedures

Follow up on mothers' needs and coordinate with the relevant departments

Coordinate appointments and services for mothers, including massage, TCM, lactation consultation and other wellness services

About you

Responsible, reliable and able to work independently

Well organised with good attention to detail