Customer Service Crew

Evolt Karting KL Sdn Bhd; Kuala Lumpur; Vor Ort; MYR 28.000 - 42.000; Vollzeit

Zusammenfassung

Evolt Karting KL Sdn Bhd in Kuala Lumpur seeks a frontline Customer Service Associate to welcome guests and deliver a first-class BattleKart experience from arrival to departure.

You will provide accurate information on packages, rates, and BattleKart modes, and clearly explain the BattleKart concept and augmented-reality experience to newcomers. You will also support pre-session safety briefings with guests on rules, go-kart handling and SOP.

Aufgaben

• Welcome guests and deliver a first-class BattleKart experience from arrival to departure.
• Provide accurate, up-to-date information on packages, rates, and BattleKart's signature game modes.
• Explain the BattleKart concept and augmented-reality experience clearly to guests who are new to the brand.
• Conduct or support pre-session briefings with guests on safety rules, go-kart handling and SOP, in coordination with the arena/facility.

Jobbeschreibung

A. First-Class Customer Service Standard

• Welcome and greet every guest warmly, delivering a first-class BattleKart experience from arrival to departure.
• Provide accurate, up-to-date information on packages, rates, and BattleKart's signature game modes.
• Explain the BattleKart concept and augmented-reality experience clearly to guests who are new to the brand.
• Conduct or support pre-session briefings with guests on safety rules, go-kart handling and SOP, in coordination with the arena/f...