Customer Service Advisor/Customer Service Associate

NEXX FIELD MANAGEMENT SDN. BHD.; Kuala Lumpur; On-site; MYR 33,480 - 55,800; Full time

Job summary

NEXX FIELD MANAGEMENT SDN. BHD. in Kuala Lumpur is seeking a guest relations host to welcome guests, assist with check-ins, handle bookings, and answer questions to create positive experiences.

You will provide friendly, efficient service, confirm booking details, and ensure guests feel well taken care of throughout their stay. Personal transportation and own laptop are required.

Qualifications

• Must have personal transportation.
• Responsible and honest.
• Must have your own laptop.

Responsibilities

• Assist guests during check-in and check-out.
• Handle bookings and make new reservations.
• Confirm booking details and answer customer inquiries.
• Provide friendly, helpful, and efficient customer service.
• Ensure guests feel welcomed and well taken care of.

Job description

This job is about helping guests feel welcome during their stay. You'll assist with check-ins, manage bookings, and answer questions. You might like this job because it allows you to create positive experiences for people every day!

• Assist guests during check-in and check-out.
• Handle bookings and make new reservations.
• Confirm booking details and answer customer inquiries.
• Provide friendly, helpful, and efficient customer service.
• Ensure guests feel welcomed and well taken care of.

Job Requirements

Must have personal transportation.
Responsible and honest.
Must have your own laptop.