Customer Service Apprentice - 12-Month Training Path

Afterschool; Malaysia; On-site; MYR 20,088 - 31,248; Full time

Job summary

Avery Dennison invites applications for a 12-month Apprenticeship Program in Customer Service in Malaysia. You will develop skills in communication, negotiation, and project management while supporting the team and enhancing the customer experience.

The program includes day-to-day mentoring from a manager, structured training across functions, and exposure to real-world projects. Apprentices demonstrating excellence may be considered for a full-time role upon completion.

Qualifications

• Advanced diploma or higher qualification.
• Less than 1 year of relevant professional experience.
• Open to graduates from all academic disciplines and specializations.
• Basic skills in Google Workspace tools and applications.
• Willingness to commit to a twelve-month contract.

Responsibilities

• Supporting the Customer Service team and business functions in Malaysia to manage customer experiences.
• Assisting in customer service-related projects.
• Collaborating with the Order Fulfillment team to understand end-to-end order management processes.

Skills

Google Workspace

Education

Advanced diploma or higher

Job description

Avery Dennison invites applications for a 12-month Apprenticeship Program in Customer Service in Malaysia. You will develop skills in communication, negotiation, and project management while supporting the team and enhancing the customer experience.

The program includes day-to-day mentoring from a manager, structured training across functions, and exposure to real-world projects. Apprentices demonstrating excellence may be considered for a full-time role upon completion.