Customer Service Apprentice (Start ASAP)

Afterschool; Malaysia; On-site; MYR 20,088 - 31,248; Full time

Job summary

Avery Dennison invites applications for a 12-month Apprenticeship Program in Customer Service in Malaysia. You will develop skills in communication, negotiation, and project management while supporting the team and enhancing the customer experience.

The program includes day-to-day mentoring from a manager, structured training across functions, and exposure to real-world projects. Apprentices demonstrating excellence may be considered for a full-time role upon completion.

Qualifications

• Advanced diploma or higher qualification.
• Less than 1 year of relevant professional experience.
• Open to graduates from all academic disciplines and specializations.
• Basic skills in Google Workspace tools and applications.
• Willingness to commit to a twelve-month contract.

Responsibilities

• Supporting the Customer Service team and business functions in Malaysia to manage customer experiences.
• Assisting in customer service-related projects.
• Collaborating with the Order Fulfillment team to understand end-to-end order management processes.

Skills

Google Workspace

Education

Advanced diploma or higher

Job description

Join Avery Dennison's 12-month Apprenticeship Program in Customer Service, enhancing skills in communication, negotiation, and project management.

Your Role

Key responsibilities include

• Supporting the Customer Service team and business functions in Malaysia to manage customer experiences.
• Assisting in customer service-related projects.
• Collaborating with the Order Fulfillment team to understand end-to-end order management processes.

About You

Candidates should possess:

• An advanced diploma or higher qualification.
• Less than 1 year of relevant professional experience.
• Open to graduates from all academic disciplines and specializations.
• Basic skills in Google Workspace tools and applications.
• Willingness to commit to a twelve-month contract.

Compensation & Benefits

Avery Dennison offers a dynamic and supportive work environment with learning opportunities in the latest real-world business and customer management applications.

Training & Development

The role includes day-to-day mentoring from the manager and comprehensive training in various functional areas, including communication, negotiation, and project management.

Career Progression

Apprentices demonstrating exceptional performance and potential may be considered for a full-time role upon program completion.

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