Customer Service - Admin Executive (Sales Coordinator)

Greenevo Synergy Sdn Bhd; Semenyih; On-site; MYR 33,000 - 56,000; Full time

Job summary

Greenevo Synergy Sdn Bhd in Semenyih, Selangor is seeking a detail-oriented team member to handle customer inquiries, process orders, coordinate deliveries and support monthly reporting. The role involves liaising with drivers, logistics partners and suppliers to ensure smooth order flow and timely payments.

Ideal candidates will manage multiple communication channels and maintain positive customer interactions while supporting ad hoc tasks as required by the supervisor.

Responsibilities

• Attend and record incoming inquiries from customers.
• Attend incoming phones, email, Whatsapp and messaging from customers.
• Generate Sales Order from customers’ Purchase Order, Delivery Order, Invoice, Credit Note, Debit Note, Proforma Delivery Order, Proforma Invoice.
• Consolidate and monitor the incoming materials to meet customer require date.
• Plan daily delivery trips and brief driver the delivery schedule.
• Coordinate with internal (driver) and outsource logistics on order processing and delivery.
• Arrange pick up of reject goods and send back to suppliers.
• Attend customers with positive manner to meet customers’ satisfaction.
• Consolidate and organize quotation to customers.
• Fill up new vendor forms and prepare supporting document to customers.
• Prepare Monthly Collection Report.
• Generate monthly BA report to customer.
• Generate monthly SOA report to customer.
• Follow up closely the outstanding payment of customers.
• Arrange pick up of customers’ cheque by driver/courier services/sales.
• Attend all the incoming walk in guest (Citylink, Gdex, PosLaju).
• Any ad hoc tasks assigned by superior.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Greenevo Synergy Sdn Bhd – Semenyih, Selangor

• Attend and record incoming inquiries from customers.
• Attend incoming phones, email, Whatsapp and messaging from customers.
• Generate Sales Order from customers’ Purchase Order, Delivery Order, Invoice, Credit Note, Debit Note, Proforma Delivery Order, Proforma Invoice.
• Consolidate and monitor the incoming materials to meet customer require date.
• Plan daily delivery trips and brief driver the delivery schedule.
• Coordinate with internal (driver) and outsource logistics on order processing and delivery.
• Arrange pick up of reject goods and send back to suppliers.
• Attend customers with positive manner to meet customers’ satisfaction.
• Consolidate and organize quotation to customers.
• Fill up new vendor forms and prepare supporting document to customers.
• Prepare Monthly Collection Report.
• Generate monthly BA report to customer.
• Generate monthly SOA report to customer.
• Follow up closely the outstanding payment of customers.
• Arrange pick up of customers’ cheque by driver/courier services/sales.
• Attend all the incoming walk in guest (Citylink, Gdex, PosLaju).
• Any ad hoc tasks assigned by superior.