Customer Operations Executive (Property) – Urgent Hiring

AIS DESIGN SDN. BHD.; Selangor; On-site; MYR 33,000 - 60,000; Full time

Job summary

The role emphasizes handling bookings, guest inquiries, check-ins/outs, and coordinating cleaners and maintenance to uphold high guest readiness and service standards. Strong English and computer skills are required.

Qualifications

• Fresh graduates are welcome to apply; experience in property or hospitality is an advantage.
• Good command of spoken and written English.
• Comfortable using computers.
• Own transport preferred; driving licence required if no vehicle and comfortable driving MPV.

Responsibilities

• Manage day-to-day operations of short-stay properties and guest readiness.
• Manage bookings, guest inquiries, check-ins and check-outs via platforms.
• Coordinate and supervise cleaners and maintenance teams to ensure standard.
• Arrange repairs, maintenance and replenishment of household supplies.
• Keep property listings, availability and pricing up to date.

Skills

Fresh graduates

English

Computer literacy

Own transport

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Customer Operations Executive (Property) – Urgent Hiring

Join AIS Design and be part of a growing team managing a portfolio of unique short-stay properties.

This could be a great opportunity to learn something new and grow with us. Fresh graduates are welcome, and you’ll have plenty of opportunities to learn on the job, take on new responsibilities and grow with the business as our property portfolio expands.

You’ll be working in a beautiful, comfortable and green environment with ample free parking, alongside a friendly and forward-thinking team.

Fresh graduates are welcome to apply. Experience in property or hospitality is an advantage.

Good command of spoken and written English.

Comfortable using computers.

Own transport is preferred. Candidates without their own vehicle must possess a valid driving licence and be comfortable driving an MPV when required.

Willing to learn and adapt in a fast-moving environment.

Requirement

Join AIS Design and be part of a growing team managing a portfolio of unique short-stay properties.

This could be a great opportunity to learn something new and grow with us. Fresh graduates are welcome, and you’ll have plenty of opportunities to learn on the job, take on new responsibilities and grow with the business as our property portfolio expands.

You’ll be working in a beautiful, comfortable and green environment with ample free parking, alongside a friendly and forward-thinking team.

• Fresh graduates are welcome to apply. Experience in property or hospitality is an advantage.

• Good command of spoken and written English.

• Comfortable using computers.

• Own transport is preferred. Candidates without their own vehicle must possess a valid driving licence and be comfortable driving an MPV when required.

• Willing to learn and adapt in a fast-moving environment.

Responsibility

• Manage the day-to-day operations of our short-stay properties and ensure they are clean, well-maintained and guest-ready.

• Manage bookings, guest enquiries, check-ins and check-outs through booking platforms and other communication channels.

• Coordinate and supervise cleaners and maintenance teams, and ensure work is completed to the expected standard.

• Arrange repairs, maintenance and replenishment of household supplies when required.

• Keep property listings, availability, pricing and other relevant information up to date.

Benefits

• Annual Leave
• EPF
• SOCSO
• EIS
• Medical Insurance
• Training Provided
• Performance Bonus
• Nice Environment
• Free Parking
• Green Working Environment