Customer-First Retail Associate (Full-Time)

KK Group of Companies (Retail); Sepang; On-site; MYR 22,000 - 33,000; Full time

Job summary

KK Group of Companies (Retail) is seeking a Shop Assistant for KK SUPER MART Sepang in Horizon Square. This full-time role is based in Sepang, Selangor, and centers on delivering friendly, high-quality customer service while maintaining store standards.

You will handle transactions, stock shelves, assist customers with product questions, and work with the team to ensure smooth daily operations. Training and career progression opportunities are provided.

Qualifications

• Retail or customer service experience is advantageous but not essential.
• Strong communication and customer service mindset.
• Ability to work in a fast-paced environment and multitask.
• Reliable and punctual with a professional attitude.
• Basic numeracy for cash handling.

Responsibilities

• Greet customers and provide attentive service throughout shopping.
• Process transactions accurately at the point of sale and handle payments.
• Stock shelves and ensure proper display and pricing.
• Maintain a clean, organized store including aisles and checkout areas.
• Assist customers with product inquiries and recommendations.
• Monitor inventory and alert management to stock shortages or damaged items.
• Follow health, safety, and security standards.
• Support promotional activities and POS displays.
• Collaborate with team to ensure smooth daily operations.

Skills

Customer service

Communication skills

Cash handling

Teamwork

Flexibility

Job description

KK Group of Companies (Retail) is seeking a Shop Assistant for KK SUPER MART Sepang in Horizon Square. This full-time role is based in Sepang, Selangor, and centers on delivering friendly, high-quality customer service while maintaining store standards.

You will handle transactions, stock shelves, assist customers with product questions, and work with the team to ensure smooth daily operations. Training and career progression opportunities are provided.