Customer Experience & VIP Card Specialist

Watson's Personal Care Stores Sdn. Bhd.; Pasir Gudang; On-site; MYR 24,000 - 36,000; Full time

Job summary

Watsons Pharmacy is seeking a customer-focused cashier to deliver friendly, professional service while efficiently running shop operations. You will maintain stock levels and support promotion of the Watsons VIP Member Card, ensuring a smooth checkout experience for all customers.

Ideal candidates are fluent in Bahasa Melayu and English, with strong communication and interpersonal skills, adaptable and energetic. Malaysian citizens only; shifts, weekends and public holidays are required.

Qualifications

• Required languages: Bahasa Melayu and English.
• Pleasant personality with a strong drive and excellent communication skills.
• Good interpersonal and follow-up skills, adaptable and result-oriented.
• Outgoing personality with positive, high energy level.
• Malaysian citizens only.
• Able to work shifts, weekends and public holidays.
• Experience in health/retail pharmacy is an added advantage.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Cashier duties and promoting Watsons VIP Member Card.

Skills

Communication skills

Interpersonal skills

Follow-up skills

Adaptability

Energy and positivity

Customer service

Shift flexibility

Job description

Watsons Pharmacy is seeking a customer-focused cashier to deliver friendly, professional service while efficiently running shop operations. You will maintain stock levels and support promotion of the Watsons VIP Member Card, ensuring a smooth checkout experience for all customers.

Ideal candidates are fluent in Bahasa Melayu and English, with strong communication and interpersonal skills, adaptable and energetic. Malaysian citizens only; shifts, weekends and public holidays are required.